If you dream of setting up a global business, you must know that establishing international communication is the first milestone towards your vision. You can’t build a robust worldwide market with a local number.

If you are searching for a solution for this problem, all you need is to have a virtual number or a cloud number that helps bridge the gap between you and your customers worldwide. According to the latest statistics, the cloud tools and their market grew incredibly in 2020 during the pandemic. 

The estimated growth of the cloud market is about 6.3 per cent.

What Is A Virtual Number?

A virtual number or direct inward dialing is a number unrelated to a telephone line. These numbers are also known as cloud numbers, access numbers. Once you start using a virtual mobile number, you no longer need a telephone wire or a SIM. Such numbers are customised so that they forward the calls to a pre-set number of your choice. 

Moreover, the virtual phone numbers allow you the privilege of delivering the incoming calls to different mobiles or telephones the time or day. For instance, it will dispatch the call to your workplace during working days whereas, on weekends, it will forward the calls to your phone. 

What is the requirement for a Virtual Phone Number?

You would be surprised to know that you do not require any extra hardware connection even after having such a wide range of benefits. All you need is a device like a mobile, desk phone or a tablet and an internet connection.

Types of Virtual Numbers:

1. Vanity Numbers

The vanity numbers are those catchy phone numbers flashing on our mobile screens that become easily memorable. Companies often frame these numbers with repetitive patterns or digits to enhance recall.

2. Toll-Free Numbers

Such numbers are free of cost, and the company bears the charges, which motivates the clients to reach out to business if they need support.

What are the features of Virtual Phone Numbers?

The cloud or virtual mobile number offers a plethora of features. Some of them are:

1) Interactive Voice Response

It is the pre-recorded greeting response and operates with the customer through keypad inputs. It is a ubiquitous service that assists customers with a wide range of solutions.

2) Auto Attendant

Wouldn’t it be unique if you could have a virtual receptionist that eliminates all your extra efforts? The auto-attendant is the virtual attendant that helps you greet and guide your customers during off-hours.

3) Voicemail

Your clients can send you a recorded voicemail through this feature in an urgent situation. It helps you stay notified and maintain close contact with your customers. Moreover, voicemails are now available on several devices like tablets and desktops.

Statistics reveal, “companies can reach out to 52% of the population through voicemails on tablets and computers. 

4) Call recordings

The virtual mobile numbers help maintain transparency through recording the calls.

5) Auto notification SMS

Virtual numbers allow you to send auto-text messages to your customers after the call.

How Can A Virtual Phone Number Benefit Your Business?

Cost-effective

Since it can directly forward incoming calls to a phone number, the virtual mobile numbers turn out to be highly cost-effective.

Enhances business image

Since it offers better efficiency and effectiveness and fosters better contact with clients, virtual phone numbers help enterprises and businesses create a better brand image. Once the company has different virtual numbers for other departments, it would help to increase efficiency to a great extent.

Consistent branding

Since virtual phone numbers help companies maintain consistency in their professional spheres, they help create consistent branding for the business.

More than a number

You can leverage facilities like forwarding the call, voicemails, advanced conferencing, call recording, auto-attendant, and auto-notification SMS while choosing a virtual phone number over a standard one.

Enhanced analysis

The facility of call analytics is one of the most extraordinary characteristics of virtual phone numbers. Such analysis helps the companies to monitor the costs. And keep track of all the activities.

No need for additional hardware

Virtual phone numbers are so cost-effective and inexpensive that they don’t even need hardware to function on. All you need is to have a stable internet connection, and you are all set to go.

Virtual Phone Numbers- Get A Virtual Number Now

Virtual mobile numbers are a one-stop solution for all your issues while globalising your business. It offers excellent features like voicemail, call analytics, call forwarding and empowers businesses through fostering a close bond with their customers. 

So what are you waiting for? Get a virtual phone number from a trusted cloud service provider Like SARV and let your business flourish!! Remember, you don’t need to change your existing number, take it with you and shift to a virtual phone system!!!

Get ready to lay the base of your global business. Contact our team at 9111-9111-00, 1800-123456-001 or drop an email to our team at sales@sarv.com. Get your free demo now!!

The post What Is A Virtual Number: Everything You Need To Know appeared first on Sarv Blog.

The introduction of the internet has made communication easier and simpler. Moreover, digital communication amplified with PSTN (Public Switched Telephone Network), becoming the support for voice communications worldwide. Especially VoIP – a proficient technology that lets anyone place phone calls over the internet. It started to set off a definite choice in modern businesses – a robust global mode of interaction between customer and organization.

VoIP is replacing traditional phone lines following its various capabilities at half cost. It will enable businesses to enjoy the latest features like call recording, auto attendants, custom caller ID, voicemail to email, and so much more. Here’s a detailed guide about Voice over Internet Protocol (VoIP).

VoIP is a Point of Discussion

The technology allows businesses to make and receive voice calls via broadband/internet instead of analog (regular) phone lines. All digital devices have an IP address through which computers and machines can communicate.

The advanced solution routes outgoing and incoming calls through the existing telephone networks whereas landlines and cell phones are dependent on PSTN. VoIP is beneficial for both consumers and businesses as it uses an internet connection, enabled by a group of technologies and methodologies.

VoIP includes advanced calling features that may differ according to organizations, but one thing is common – telephone numbers. The number can be local, long-distance, mobile, or international numbers. The process of VoIP is simple – let’s discuss it below.

Actual Working of VoIP

VoIP utilizes Internet Protocol where voice is encapsulated into small data packets. Those data packets travel over the internet directly to another user or group of users over Ethernet or Wi-Fi in less than two seconds. IP telephony has evolved the century-old telecommunications system.

Learn this, packets in internet telephony travels between your phone and VoIP provider. The communication is finished with codecs that compress and decompress enormous VoIP data. And the encapsulated pockets are unencapsulated into audio at the other end of the connection.

Simply – understand the process in a few simple steps:-

• The phone connects to a switch or router in the available Local Area Network (LAN).
• Trusted VoIP service provider plays their role here and calls the other party.
• Now VoIP service develops a call and transfers data packets from the IP phone.
• The data packets are lastly converted into audio for another party, creating a sound for communication.

VoIP in Unified Communication

VoIP is beneficial for businesses as it merges all communication technologies into one unified technique. It allows a number of audios, videos, or text-based communication methods to work in one single place effectively. Other than calls, a user can host conferences from any device (computer, smartphone, or other mobile devices).

Pros When Looking into VoIP

Economical - Users can enjoy substantial cost savings with minimal phone bills.

High-Quality Sound - Audio is less muffled or fuzzy, showing a noticeable difference in call quality.

Remote Solution - VoIP allows advancing the work remotely with several features for communicating.

Advanced Features - Far-more features anyone can expect, like call recording, custom caller ID, voicemail to email, etc.

Worldwide Connection - Save international call costs as it does not require a wired circuit for communication as it uses the internet to make calls. 

Downsides When Looking into VoIP

Backup Power - During power outages, the services may disconnect directly. Some service providers may lack to provide backup power during an emergency.

High Bandwidth & Internet Speed – VoIP seeks high-speed internet connections for smooth working.

Directory Assistance - It may lack counting on the VoIP service a business is using.

Emergency Services – Not all services may be available for emergencies. In such cases, you have to tell your operator the actual location for safety.

Attractive Features of VoIP

VoIP has appealing features with the cloud-based office phone system – here are some of the most popular ones for your business.

Auto Attendant – Use this feature to greet incoming calls and direct callers to the right person and department.

Mobile & Desktop Apps – Your business gets the application with cloud communication. It will equip the team with a VoIP solution to work from home.

HD Call Quality - The sound quality of phone calls is way clear compared to standard phone calls in VoIP.

Unified Communications – The company’s communications platform will be fully integrated, making everything easier for employees.

Call Encryption & VoIP Security - Under VoIP, all personal and confidential data is encrypted as data packets travel through the internet.

Call Recording – This feature will help to improve future calls with no extra hardware setup.

VoIP for Your Business Needs

VoIP is in an evolving stage, and in the coming months, TRAI (Telecom Regulatory Authority of India) will make changes in regulations for better telecommunication services in India. Sarv’s model is completely developed based on the business requirement as it allows businesses to take advantage of VoIP.

If you are looking to set up a call center or any other telephony service, simply – write to us at sales@sarv.com or give a call to 9111-9111-00, 1800-123456-001.

The post An In-Depth Understanding & Working of VoIP appeared first on Sarv Blog.

“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” – Denis Waitley, Author, and Motivational Speaker

Call centers are the heart of all businesses, ensuring seamless flow and customer experience (CX). Despite the expansion of chatbots, email, and social media, call centers are vital in managing customer problems, which is also closest to face-to-face engagement. Call centers are designed to handle large volumes of calls, both inbound and outbound, and if you are wandering customers’ rarely call businesses today – the opposite is true.

As per the trend report 2021, customer service and support leaders continued to impart their time in digital channels and capabilities. Service leaders spend a disproportionate amount of time in adding and integrating channels, which has turned out to be costlier and more complex. Driving more value, giving importance to VOCs, are some rooted priorities of call centers for exceptional customer service. So, how exactly do call centers work, what are their types, let’s explore it.

Inbound and Outbound Calls

What comes to mind when you hear the inbound and outbound calls? It’s a support center where agents give solutions to customer problems. Businesses use it for sales, broadcast, or surveys. Following the report of Strategy, cloud call centers are expected to touch USD424.11 billion at 25% CAGR by 2033.

Inbound Calls

The calls that are made by businesses to prospects, leads, and customers are based on available lists. The mentioned prospects either are interested in your products, services or just want a solution for queries. Sometimes it is difficult to solve all queries of customers as the caller can either be a marketer, programmer, or commoner. Dial down the support as per the query.

Outbound Calls

On the other hand, outbound calls are calls that customer agents make either for sales or to resolve complaints. In this scenario, calls are based on the target for example – a sales representative holds the data on a particular prospect profile before contacting. Sales representatives have a better understanding of who they are calling and what they have to say.

Inbound & Outbound Call Centers

Just like the name implies, inbound call centers take care of phone calls from existing and potential customers. This type of call center is more service-based, focusing on clarifying questions and resolving customers’ concerns.

However, outbound call centers are expected to make more calls as they focus on reaching out to potential customers for sales and company promotion. The representatives work and call based on the list provided after researching.

Types of Inbound Services

Inbound services are further categorized into four parts. From customer updating email id to rebooting the application, all come under the services of an inbound call center.

Customer Service

The support answers the customers’ concerns or questions regarding services like – 

• Accounts Updates,
• Phone Payments,
• Returns,
• Customer Feedbacks,
• Learn about policies, practices, etc.

Technical Support

Technical support comes in when a customers’ product is either not functioning properly, broken, or giving errors. Here customers are less than happy with the current services or products they are using.

Inbound Sales

In inbound sales, prospective customers make calls to the centers to learn more about the service or product. Talented staff can capitalize on the opportunity and convert the lead.

Upgrade & Renewal Inquiry Calls

This support comes in when existing customers have any upgrades in their subscription plans. The satisfied customers plan to continue the relationship with the business.

Types of Outbound Services

Outbound call centers’ focus points are sales, surveys, polls, market research, and more. The services or support included in outbound call centers are mentioned below:

Cold Calls/ Auto Dialer

The automatic calls are made to customers who can become potential customers in the future or weren’t expecting the call. The first interaction is made through phone calls, and with the presence of IVR, interested customers can move ahead to learn about the service or product. Customers can move ahead by pressing the key in the keypad as instructed. Earlier, one person was only able to contact one person at a time, but now, calls can be made to a large volume at a time. These are some kinds of cold calls types set by the businesses.

• Setting up Appointment,
• Generating Leads,
• Telemarketing,
• Telesales,
• Market Research.

Warm Calls

In this type of outbound call center service, agents contact the lead, which is received through referral, interactions at events, meetups, or previous calls. A call is called a warm call when the caller is expecting the call.

That’s a Wrap

There’s no question of which is better? We hope that we’ve provided an insightful comparison of both types of contact centers. The cloud contact center is the new technological support for better customer and agent service. The comfort of working with ease can be enhanced with the Sarv – cloud contact center as per your business needs.

The post Inbound & Outbound Call Centers: Core of your Business appeared first on Sarv Blog.

What’s the primary objective of contact centers? ‘CUSTOMER SATISFACTION’ As per the traditional KPIs, customer satisfaction is calculated on the average time a customer spends on hold, how swift is the agent’s answers, and how quickly was the resolution provided? There is a direct connection between customer experience and frontline productivity. Make an effort to boost it, carefully consider and analyze agent tasks/issues that arise.

Great Agent Experience

For a high quality of customer satisfaction and organization productivity, eradicate or work on barriers that boost agents’ performance. As per Gartner, alleviating the agent experience will ultimately increase the customer satisfaction rate by 11%. Further, experts suggest developing customer experience management (CEM) and dealing with customers as individuals.

Agents are the only point of human contact – customers have with the organization. Organizations must equip agents with the support and the resources required to employ their skills at best. Incorporating the right tools is like a gateway to delivering great CX. Agent interface plays a key role for a company, and these are the qualities of a perfect agent workspace to boost CX.

 Flexibility

A disorganized workspace spoils efficiency and productivity. With the presence of omni-channel contact centers, agents have multiple digital channels to communicate with customers. It sometimes creates chaos, affecting CX. Work efficiency increases if agents can get the correct information in front of them. An efficient and simple interface will support the agent and strive for a favorable workflow.

Usability

An intuitive and easy-to-use interface will ensure smooth CX. Simplify the process for agents and new hires with basic training, tools, and system. The organization’s bottom line will be cut short with training and guidance. A single application to access all data will increase average handling time (AHT) and impact CX positively.

Accessibility

The era of flexible working options for agents has ushered because of remote and hybrid models in 2020. The facility to work from anywhere and any device defines resources for contact center transactions in the future. The Web Content Accessibility Guidelines (WCAG) suggest creating your web content understandable, practical, operable, and secure.

Core Behaviours of Agents to Make a Difference

The trend of online purchases and socialization is growing. Interactions through traditional channels like in-store purchase or call center communication often fall to second place. Product and user-generated content, positive and negative reviews are crucial to creating a great customer experience.

Following the 2009 Profiles International Report ‘Six Crucial Behaviors for Consumer-Facing Employees,’ these core behaviors of agents will make a huge difference in CX:

Trust

Building a robust and long-term relationship, so gaining customers’ trust is the first and foremost step.

Tact

It is important to watch how and what agents say.

Empathy

Customers are prone to the person who understands and cares about their experience/problem.

Conformity

Alignment of customers’ objectives and expectations is the core behavior an agent needs to keep.

Focus

Distractions will lead to the downfall, and a good customer service agent keeps information in mind.

Freedom

Be a problem solver for customers as that is what they are looking for.

Key Findings Include

The goal of an agent is to optimize customer interactions and nurture customer loyalty. As per Gartner, 86% of customer experience executives classify employee engagement as a top part of delivering improvement in CX. Following a detailed study and experience on opportunities and challenges of contact center agents, including the survey of over 150 agents collected from 20 different industries:

• Right tools can either speed or hinder the resolution of customer inquiries.
• 29% of surveyed staff highlighted the motivating factor for agents is helping customers.
• 30% of agents face major problems in using the system adequately.
• Around half of the contact center agents have limited on-the-job training i.e. less than two hours in a month.
• Motivation and engagement of the workforce are increased with business transparency.
• Agent’s influence on the organization’s goals is considered a significant inducing factor (22%).
• 16% of agents believe that their engagement will increase if their performance metrics and business goals are aligned.

Empower Agents (Conclusion)

Customer expectations are constantly evolving, expanding from digital-first looks to engaging customers with exceptional experiences provided daily. Contact centers need to support their agents as they hold the solution for customer problems.

• Agents working in SMB (small & medium business) contact centers (68%) have higher levels of satisfaction compared to large contact centers.
• Training programs and organizational practices vary as per contact center sizes. Small contact centers give more continuous training to enhance agents’ skills.

Drive greater efficiency, satisfaction, and retention by transforming customers’ and agents’ experiences together. Support your agents and ensure an effortless experience with the flexible layout from a single interface.

The post Role of Agent Interface to boost Customer Experience (CX) appeared first on Sarv Blog.

Introduction

The work from home edition has completed a year following the pandemic (the life-threatening Coronavirus), which is expected to extend another year. Initially, Corona was only known as a drink to enjoy, however now it is known as a ‘virus’ that has disrupted the world economies. During the pandemic, not everyone got the opportunity to work from home. Many lost their businesses, many lost their jobs, and more importantly, many lost their loved ones.

Fortunately, numerous people have the opportunity to work from home, which struggled to gain traction before COVID-19. However, working from home has its perks and downsides both, which enables and disables work efficiency. But, how companies have benefited from work from home for the past year.

What changed during the work from home edition in organizations worldwide?

Flexibility is the main part of what we offer customers, and it’s a core value that we apply to turn our internal employee experience,” says Zach Ragland, head of people at Feather

After realizing the situation, big tech companies like Facebook and Google were the first to send their employees home and extend their remote working until the next year. Following the announcement, Twitter and Square declared that employees could work from home “forever.”

In the beginning, Coronavirus tangled the daily and work-life of people but nearly six months later – organizations started making efforts. They made ad hoc schedule adjustments, free lunch deliveries, sustained benefits, and more to motivate employees.

How was work efficiency impacted during the work from home edition?

As per the survey of 451 last year, an affiliate of S&P Global, the pandemic has uplifted remote working, an alternative to working from the office. About 11% of the surveyed employees felt more productive while working from home. These people are notably those who hold more working from home experience and are tech-savvy.

An additional 35% of the surveyed employees revealed that they felt more productive but not captivated. Most of the time, they were not focused and not in alignment with the team. Also, around 55% of employees said they were less productive compared to work from the office. As per experts and inconclusive findings, not all employees can be productive working from home.

How to enhance work efficiency from home? What factors to follow?

With the continuous decline in COVID-19 cases, economies around the world are returning to a new normal. The new normal is an amalgamation of work from office and home, also called hybrid models for remote work. Many executives also expressed in surveys that this model for some employees is ‘here to stay.’

If organizations are still operating from home, then these simple tips can help them gain work efficiency. Work efficiency is not the sole responsibility of an employee but also of the employer. So, an employee can follow these simple steps.

Dress for your office:-

Dress to impress, even if you are at home. Instead of beginning your office in pajamas, prepare as you are going to the office.

Decide a workplace:-

Home is surrounded by people, so choose a place where you don’t have to move frequently or are affected by movement. A static spot with all your essentialities will help to avoid any kind of de-focusing elements.

High internet bandwidth:-

Poor internet connection will not only piss an employer but will also decrease productivity. The job will bring more than financial stability, like learning every day. Choose a good internet for your focus and learning.

Back-up:-

Back-up actually will be your saviour in all situations. While working from home, keep your phone charged, secure a power bank for your mobile, regularly check your laptop battery. A power outage will dissolve your focus and productivity in seconds.

Be persistent with work & life both:-

Balance is your answer on a day-to-day basis. Complete your work during office hours, don’t take your office to personal life. Keep time for yourself, eat and sleep at the required time. Don’t exaggerate with the pressure of work and balancing plan out your day for best results.

That’s a wrap!

What best can the employer do to improve employee productivity? The employer can set clear expectations for teams, especially for customer-based service organizations. These organizations need a solution that serves best to employees and customers alike.

For better management, go for software like cloud-based call centers and connect companies like Sarv. They can help you for better employee management leading to increased productivity. This is all for increasing productivity in the work from home edition.

The post How to Improve Work Efficiency in Work From Home Edition? appeared first on Sarv Blog.

No one can deny that collecting and analyzing customer feedback is no joke when it comes to improving your product service. However, feedback is only important to you and not to your customers. Customers are using your product or services out of their own goals. They do not feel responsible for not giving feedback to you once they start using your product or service. This feeling of customers makes it hard to obtain feedback from them.

Sometimes these clients fill the survey or feedback form just to get rid of the inconvenience these measures cause. Customers are also busy people, just like we all are. And many won’t spend their time telling you about the flaws of your product.

Another reason that stops customers from giving feedback is that they don’t want to be fully honest with the brand. Being totally honest sometimes feels uncomfortable.

So how should we get feedback from our customers without causing inconvenience for them? Well, there is an effective way to follow to get your things done. So if you follow the list we have compiled for you, you might get what you want from your customers.

A Follow-Up Email:

Email is one of the common methods to approach your customers. You can automate this follow-up email to be sent when you have delivered a service or product to the customer.

You might have already experienced that when you have shopped online or went to a new store.

With people like us, you can automate this process of sending follow-up emails. So basically, you won’t miss a chance to send follow-up emails, which will increase your chances of getting feedback.

SMS, if not Emails:

Technically, SMS has a higher opening rate than emails. So, if you are not comfortable going ahead with emails, you can still choose SMS for the same. In the time when people are just finger touch always from their phone, SMS still holds its place firmly. For potential leads and existing customers, SMS is a great way of communication.

Integrate Survey Form in Your WiFi:

If you are a cafe, bar, restaurant, or hotel, you may be providing wifi service to your customers. So we all know that free WiFi attracts more customers, but you know it can help you get feedback too.

You can allow customers to use WiFi once they enter their email addresses as Login credentials. This captured email can be used for sending feedback forms. Or use a survey page as a gateway to use the WiFi. Exploiting your free WiFi to get feedback can give a fair value to your business and brand.

Paper Feedback Are Never Old School:

Well, some brands are still using this old-fashioned way to get the feedback they want. What do you need? Simple, a pen, a paper with feedback questionnaires. It may look like a cost-effective and simple way to use, but it has its own downsides.

One is the hidden cost of stationary. You need to spend on pen and printing, and junior staff to enter all these data into the system. Practice like this will approximately sum up to $500 per year. We can say it is a big hammer on SMEs’ annual budget.

Live Chats Are Indirect Feedback:

Have you ever tried to explore your live chats? Well, if you have not, then you better start soon. Live chats are one of the easiest mediums to get your customers’ feedback. They connect with your agents whenever they have any problem. The problem can be of any kind. Whether the product or service is not working as it should have, or they are unable to use some feature or else. 

So when they explain their problems with your agent, it works like a genuine review of your product and service. Make a list of all these and sort the issues that are causing customers trouble.

Not only that, but customers’ might leave you some positive notes in the chat too. Use them to keep your spirit and product up in the market.

Recording Sales Calls Works Too:

Just like your live chat transcripts, sales calls can do the same wonder for you. A customer might be on the call with you to tell you about their experience but in an indirect way. All you gotta do is hear their call carefully. A cloud call center can help you with saving all the recordings over the cloud and access them anytime and anywhere you want.

These are the ways you can get the feedback you want from your customers. See, you never knew that getting feedback is this easy. So, next time try one of these and try to get what you want.

The post How to Convince and Actually Get a Feedback From Customers appeared first on Sarv Blog.

Work From Home, a practice that is currently adopted and implemented by so many organizations. To survive this pandemic, companies with no WFH policies have also accepted this norm. It doesn’t matter if you are a small business or big one with a better finance backup, everyone has accepted WFH as their new normal and new workstation.

WFH is the coin with pros and cons and no one knows what you are going to get. Sometimes it benefits the organization more than the employees or vise versa. According to new research, there are employees leaving jobs just because of a long commute. People don’t want to travel long. So some take it as an advantage and for some, it is a disadvantage.

Also, in this current situation of CoronaVirus (COVID-19) pandemic, everyone is instructed to stay at home to be safe. Work from home always worries employers that this luxury reduces the productivity of their employees. Well, these are some researches showing that remote workers are more productive than in-office workers.

According to a survey and LiveMint article “While the COVID-19 impact can be felt by organisations across sectors, 72 percent of the organisations stated that its impact will be felt beyond six months. Around 70 percent of the organisations believe that the single biggest concern for continued remote working is fall in productivity.”

Take a look at these facts:

• In-Office workers take 18 minutes of breaks while remote workers take 22 minutes.
• On average remote workers work 1.4 more days in a month and 16.8 more days in a year.
• If we exclude lunch, break time, and others, remote workers stay still for only 27 minutes while in-office workers stay ideal for 37 minutes.

But yes, while working from home you also become your own worst enemy. You are free to be yourself, no one is peeping over you, no coworkers to distract you, and most of all, you can wear pyjamas while working.

So, how can you keep your productivity unaffected while working from home?

Get An Early Head Start:

Jumping into your work as soon as you wake up is the best way to start your work from home. Go through all the work and to-do list you are going to cover today. I know moving from your pillow to laptop is kind of a battle but you have to win this one now.

Make a Workstation:

Being ready mentally and physically are totally two different things. You wake up, take a shower, and change clothes to prepare you only physically. Your mind still knows you are in your comfort zone, so it is still not ready to work.

Setup a different area. Try to be on a chair and table. Your bed is not that ideal for working. Make yourself a coffee before starting working. Wear decent clothes, at least on top, so are always prepared for meetings.

Work Structure is Important:

Before starting work, make a flow of every work you are going to do. Keep some spare time in check so if some sudden work comes up, you can handle it. Try to take the help of an online calendar or to-do list to keep things in check and sorted manner.

Your Phone is Your Enemy:

When you are at home, your phone is the first and most frequent thing you will use to pass time. While working you have to keep it down. If you are an android user, digital well being (for android P and Q only and on selected devices) help you to stay in focus.

Setup Focus Mode in your phone and select those apps you use the most to pass time like social media, messaging apps, news apps, or others. Until you are in focus mode, the phone will keep those apps shut even if you try to open them. Some smartphones and chrome browsers allow you to set up a work profile. It will limit the app or change the environment of the phone and browser to let you focus on your work.

Not Ready For Early Meetings:

Try to schedule all your meetings and call in the afternoon if you do not feel awake in the morning. Do small tasks in the morning like a warm-up exercise. Note the average time you are ready to focus fully on work. Now schedule a call and meeting at that time. This will help you be more productive in meetings.

Music is Your Best Escape:

While working from home, if it is hard for you to concentrate on your work try to listen to music. A diverse playlist will help you to keep your mind focused on the task in hand. Video game soundtrack or harmony instrumentals are best for this. No lyrics to focus on, just adrenaline-filled music to motivate you.

Last Words:

In the end, it doesn’t even matter where you are working from, the main thing right now is that you stay inside. We all are currently facing a pandemic situation and we as a community have to stand together and stand smart in this situation. So please stay at home, work hard, and productively. So corona can not affect you or your work in any way.

Stay Safe, Stay Healthy

The post Is WFH A Productive Practice Or Not? appeared first on Sarv Blog.