The present age is the age of invention, the age of development, the age of technology. If we look at the way how people use to buy products earlier, you will feel that today we are living in the dawn of the modern era.
And Modern era has revolutionized the way commerce operates. But this also puts some challenges among the retailers. And with the emergence of conversational commerce, customers can barely wait for a response or news about the product. They instantly want to know which is the upcoming event, what are the new features of a product, new promotional offers available etc.
Hence indeed a challenge for retailers.
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