Empowering Connections, Enhancing Experiences

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Motivation & Productivity, Thoughts 0 comments

Feedback-Blog

No one can deny that collecting and analyzing customer feedback is no joke when it comes to improving your product service. However, feedback is only important to you and not to your customers. Customers are using your product or services out of their own goals. They do not feel responsible for not giving feedback to you once they start using your product or service. This feeling of customers makes it hard to obtain feedback from them. Read More

SMS Marketing 0 comments

Pick-SMS-BlogThe most important part of any business is talking to your customers. You need to make sure they are happy with your services, listen to what they have to say, and offer customer support. With so many accessible tools and social media platforms, it’s never been easier to communicate directly with your customers. Ask them for feedback, notify you of product or service updates, and respond to sales inquiries.

SMS has always been the most popular and responsive business communication channel. It breaks down email, chat and social media. Read More

TollFree Number 0 comments

Tollfree-BlogToday, it is not enough to have a competitive product. Businesses need to extend this to their customer service. From the many choices, customers often choose vendors or service partners who offer a fast and enhanced customer experience. Indeed, providing a great customer experience is becoming a differentiating factor.

Thanks to the technological development of communication, companies have moved from traditional telephone numbers to toll-free numbers. Toll-free numbers improve the customer experience in many ways. Before we delve into these many ways, let’s define what a toll free number is? Read More

Cloud, Hosted IVR 0 comments

Cloud-and-HR

No matter what you want to call it – teleworking, teleworking or teleworking – teleworking has expanded in recent years. And this is what we now see as a “new normality.”

Remote working has proven to be a vital strategy for business continuity. The resilience of teleworking has made organizations successful in remote environments. Read More

Cloud 0 comments

Hotel-BlogThe hospitality industry is highly dependent on communication to ensure customer satisfaction and efficient business operations. Unfortunately, many brands fail to understand this important need and instead focus on other perspectives.

Although the hotel’s telephone system is still an important tool for customer service. Customers use it to make reservations, call the service center and receive room availability alerts. Let us discuss more about it.

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