It may have ‘missed call’ in its name, but after this service, you are not going to miss a thing. As per Wikipedia, when a caller deliberately terminates a call, it is called a missed call. In missed call service, calls are usually terminated from the end of the recipient. This is done to receive the pre-agreed message or call from the recipient’s end.

As a missed call service provider, we know missed call service plays a vital role when it comes to lead generation. Many businesses use it for different purposes like requesting a callback, getting customer details, and other marketing information. To share the information, all a caller has to do is give a missed call. No need to fill lengthy forms, share responses or write feedback, just a missed call, and it is done.

How Businesses Use Missed Call Service?

Businesses share their missed call number through many sources. Website, mobile apps, and social media ads are the most common and resulting medium to spread the number. A business can maintain more than one missed call number. This way, a business can receive a large number of missed calls, managed easily via a web-based application.

If you want to see some real-life examples of businesses using missed call service, our case study is the perfect section to make you understand this better.

A business can also set a voice message by integrating their missed call campaign with IVR service. This will guide the caller or tell the call specific message fed by the business.

Let’s Set Up Missed Call Campaign:

If you visit the online portal of the missed call service provider, you will find out that setting a missed call campaign is not rocket science. Even if, by chance, you get stuck at any step, customer care is always a click away. So let’s look at the steps that you need to follow to set up the campaign.

1. Select Mobile Number: This first step is obvious I think. Ok, so you created an account for your business, and you are in the panel now. Next will be to select the phone number(s) that you want to use for your campaign. Here you can go with either one number or buy a pool of numbers.
2. Purchase a Plan: Just like a prepaid mobile plan, missed call numbers are not gonna work unless you buy a proper plan for it. You will find plans in the same panel. Sometimes these plans seem confusing because of the first time. In that case, contact the service team to assist you with the best plan for your business.
3. Tweak The Campaign Settings: Once you get over the previous two steps, you should now check the campaign settings. Just like in our mobile, we change some default settings as per our comfort. You can do that here too. By default, there will be no IVR voice that you have to set up manually. Assign numbers to respective campaigns and config other different settings. This way, you can campaign your own.

How Missed Call Service Works:

As I told you earlier, missed call service is not rocket science. As of now, you know how to set up a missed call campaign. Now, let’s learn how it works.

• A caller dials your missed call number.
• The call will be disconnected after one ring.
• The system acknowledges the caller with an SMS or IVR message.
• The business receives a real-time notification for the missed call on the panel and the registered email.
• The caller details will be saved in the spreadsheet of your CRM. The business can download this spreadsheet anytime they like.
• Now your sales representative can call back the callers and make a conversation.

So this is all you need to know about missed call service as a business. In case you have doubts about anything explained here, please contact our team, and they will be in touch with you as soon as possible.

The post What is ‘Missed Call Service’, and All You Need To Know About It? appeared first on Sarv Blog.

The advanced features of the missed call alert services will help you to set-up a good and useful platform for your business call handling ways. You can maintain a secure real-time database by using the cloud-based tool. The service providers of the cloud-based service offer an unlimited number of miss calls, which make it the more revolutionary tool for your business. You can increase your leads up to 70% with this advancement service. You can use missed-call alert for voting, your customer feedbacks and call back process and can lead in your industry with some of these amazing advanced tools of business promotion.

Description: Missed call alert is a widely used web-based application put into service to generate the fastest leads for the businesses. The service will add the value to your process of promoting your business services and products as well. The missed-call alert is used in the opt-in process, verification, polling, voting, customer feedback, lead generation & call back services.

It is the fastest medium to know the customer’s needs and their views about your businesses. The service will engage the audience with your business and give you the delight of the customers which works as a long-term favor for your business branding.

In missed call alert service, callers don’t need to pay anything to give a ring on your business number. There is no limit of the usage of missed-calls in a day, you can use it as per your each day requirement. You can increase the percentage of leads up to 70% with the usage of advanced missed call alert service features. You are able to manage every call of your business and will never miss any query or call if you are using the cloud-based missed call alert service.

Read more: Don’t Let Your Leads Slip!

 How missed-call alert works?

The process of using missed-call service is very easy and favorable for all type of businesses. At most, you have to follow few steps for connecting your business with this advanced promotion service to generate the leads.

The steps of starting the business promotion using missed-call service are:

• Connect with the service provider of the cloud-based service and choose the 10-digit number which will be your brand number.
• After owning a number, now you are able to use your number for promotion purposes.

 How does the number work?

• Your customers will give you a missed-call on your number.
• The upcoming number of the user will automatically add to your database which works on the real-time interface.
• An auto-generated message will be delivered on the number of the user to thank you or welcome them as per your preference.
• Now, according to the requirement, you can utilize your database of the users to generate leads.

The usage of the missed call alert service is different and depends on the purpose of where you want to use it. Let’s have a look at the missed-call service usage in detail to clarify your doubts about its utilization:

1. Call back Services: In call back services the user’s call disconnected after one ring, and you’ll get a real-time update of the received call on your dashboard. And the number of the caller will automatically be saved in your database. Then, you can revert to your customer, to help them for resolving their issues regarding your services and can make them assure that your customer support team will always there to assist them.

2. Verification process: In the process of any online submission in which mobile verification required, missed call alert service is the best way to verify the user’s mobile numbers. Give them a 10-digit business number and instruct them to verify their number in a single buzz.

3. Polling & Voting: Nowadays there are lots of reality shows on TV to entertain the audience, and they use the missed-call service for voting purpose. This is the easiest way to know the audience wants and their favorite contestants.

Political parties use the missed call number service in their election campaigns and polling campaign to know the voters’ support. The supporters only have to give a missed call on a 10-digit number of the election candidate, which is provided by the cloud telephony service providers.

4. Customer feedback: Every business wants to know their customer feedback to upgrade their services according to the customer’s need. And this service will help them to know their feedbacks and their expectations from your services. You only need to hold the attention of the advanced way you are using to know their reviews.

5. Lead generation: You can easily engage your customers with the missed call service for lead generation because as they know, they are not paying for the call, they talked with you about their doubts very clearly and can communicate with you anytime. We all are very friendly with the missed-calls, so it’s quite easy for the businesses to start a conversation with the customers and can convert a cold missed-call into a lead for your business.

Hope, now you have understood the usage and the way you can occupy your place in the market with some amazing advanced cloud-based tools like missed call alert service.

Learn More: Grab Your Subscribers In Just A Ring and “Tring – Tring” And Get Connected!!

 Missed call alert service- Features

It is the smoother way to connect with the customers and the advanced features will help you to make it more flexible and manageable with your other business promotion activities.

Advanced features of the service are:

1. The Unlimited number of missed calls in a day: In the package of missed call services, you will get the unlimited number of calls in a day, which means you can use the service without any bound of the numbers and can easily generate the number of leads within a day.

2. Data visibility of the all-time usage: On the advanced featured dashboard of the service, you can check your real-time or past data anytime for analyzing it for your future prospects utilization. The panel of the service is web-based so that you can use it from anywhere and anytime to get the updates.

3. Custom API: The customizable API means you can make your panel fully customized and can analyze the data which exactly you needed for your lead generation odds.

4. Real-time database updating: The database of the missed call alert service works on the real-time interface which means you will get the ongoing updated instantly and the user’s information also feed into your database securely for connecting with the customer again for their help.

5. Webhook: Webhook feature of the service will help you to fetch the informative data of the users to make your database stronger and you can use it for lead generation.

6. Email, IVR and SMS Service integration: You can integrate your missed call service with the other business promotion cloud-based services to make your promotion campaign more flexible and can generate more leads with the perfect strategy of the business advancement.

These advanced features make the missed call alert service a value-added tool for lead generation.

Where to Use:

• Missed call alert service for lead generation: You can increase your leads with this service advancement features.
• User Registration and mobile number verification: You can verify your user’s mobile numbers and their registration in a single ring.
• In TV shows & TV ads: In reality shows on TV, you can use it for contestant’s voting and in TV ads for promoting your business.
• Opinion polls & customer feedback: You can run polls for customers opinion and their feedbacks about your business.
• Branding & Awareness: You can be aware of your business services and products to the audience using an attractive promoting process.
• Alert, follow-ups & Subscriptions: You can use the missed call service for giving an alert to your customers, to their follow-ups notification and to provide them with an opportunity of subscription.

Where can Promote Missed Call Number:

• You can promote your number on your business website and running the online ads on search engines and their partner sites.
• Use your missed call number on your professional social media platforms like Facebook, Twitter, LinkedIn, Google+ etc.
• Place you missed call number in your SMS and Email campaigns as a call-to-action button.
• Use the traditional methods of marketing like TV & Radio ads, print media, banners and hoardings for your business branding.

Conclusion:

Missed call alert service is a cost-effective way to advertising your business service and products. It helps you to attract the audience and makes smooth communication for knowing your business more and for giving you the considerable leads. The service will improve your company’s reputation in the market and makeup entitled to compete with your competitors.

The service will reduce your human efforts so that you can concentrate on other business promotion activities and can make improvement in your services and products. You can easily maintain your records of the customers on a secure database and can use it for future prospects.

Use the missed call service and make your work process more advanced and technology driven. Connect with us now!

Read more:  A Complete Cloud Telephony Guide for Startups

Editor’s Note: This post was originally published in January 2015 and has been updated for relevancy and accuracy.

The post What is Missed Call Alert Service? appeared first on Sarv Blog.

Do you know who is most important part of your company? No Definitely not you, it’s only and only your customers. They are the base and even the height of your business. But still, we never think about their ease and their suffer. If they need us they will come to us. Yes, definitely they will, but how wonderful it would be if you can make their path to you easier and smoother.

The more your customers will increase, the more your business will expand.

How many times you have opened one  website and wanted to subscribe for the company and just left because it asked you for so many questions and you felt bored up filling those long never ending forums? Almost every time, right?

Losing your customers just because they are bored up. It’s as ridiculous as it sounds. But don’t worry we have the all new technical tool to avoid these scenarios “Missed call services” just a Tring Tring and the person sitting before his system staring at your stuff is now connected with you.

Now , no more losing your valuable clients, no more loop holes in your connection with your clients, no more missed clients and no more undue delay in being touch with them.

Here are some of the important points to let you know that how and why using Missed call Services can fill your gaps in the business.

1. Lead Generation

It’s not only about get in touch with your customers. Your existing customers are as important as your new upcoming one as your old clients are the one who made you a “Brand” from a “Company.”

Being a businessman, it’s not easy and even not possible to answer each and every call of yours. But suppose the call you missed is of one of your leading client. By this way losing your clients you will start losing your quality leads. Through a Missed Call Service you can have record of every miss call you receive.

Thus you can prevent this way by losing your quality leads and can also generate new fresh quality leads.

2. User Registration

Business techniques are getting smarter day by day. To remain in this business marathon, only hard work will not be enough, all you have to do is smart work. Running with technology always makes path easier.

The world runs over internet now, everything is online. Online forums, online registration and what not. If I will consider all these online filling stuff as outdated one, no definitely I am not mad, believe or not but these are outdated and even irritating. Who will like to fill your never ending forum to just get registered with you. On the contrary missed call alert is the shortest and easiest path to register your clients. Hardly 1 minute and one more valuable client is registered with you.

3. Alert subscription

There are a no. of clients who wants to hear you, to know all the short and big changes you are doing and get alert of all the new techniques you are adopting. Missed call service will help you in quick and easy subscription to alert services. All your interested clients need to just leave a missed call in the tollfree number provided by you for the subscription. Further the same data will be integrated by your message alert system.

4. Coupon Delivery system

It’s always good to give special privileges to your special customers because they are the one because of whom you are alive and will remain alive. Distributing coupons is the best way to let your customers attached with you. It’s true that most of the people becomes your subscribers not because they like you but because they want some offers from you.

Distributing coupon to the respective customers is quite a daunting task, but with Missed call service, you can easily distribute the coupon to your appropriate customer. On the other side your customer not need to follow a no of steps to receive their desired offers, just a missed call and the coupon is all theirs.

5. Information Seeking Service

Pulling information about customers can be more easy task for your sales team as well as even for customers. Your sales team not need to find out their leads from here and there, they just have to check the database of the customer who gave a missed call.

Even you customer would love this technique because the most sparkling touch of this service is “It’s all free.”

6. Call – Back Service

Customers always want their company to initiate the step to get connected. Now, you can please your customer and can provide them a quick, a short and very effective path to get connected with you.

What you have to do is to just start a missed call service for your customer, in which they will just give a missed call. Then, one of your representative can call them and can ask for the query. This is the best way to say your customer that “We care for you”.

7. List Building Service

SMS Marketing and Email Marketing is the most effective and efficient proven marketing strategies. It’s sounds great that we use SMS marketing or email marketing to grow our business but believe me it’s as difficult to maintain them as easy they sound. The main reason for that is we need to build a very strong customer’s list and that’s the main punch of these service. This punch can let you fly high as well as can drop you down.

Missed call service can help in growing your customer’s list very fast and quickly and also prevents you from spamming and getting ignored because in this case people will give you a missed call only and only if they want to be connected with you. What you have to do is to provide the customers a toll free number and ask them to give a missed call in that and that’s it. The number of the customer can be grabbed by you from your database and even you can call them back to confirm their email address.

So Missed call service is not only for itself, it can help you in growing your other marketing strategies as well. It’s for you and your business. What could be better than that, it doesn’t matter where are you right now, you are not going to lose any of customer by any way? And that too with a ever sparkling word “Free.”

Read More: Missed Call Service – Don’t Let Your Leads Slip!

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The rule of Business is very simple: More customers means more profit. But only having customers is not enough for your business. The all you need is to make your business more happening by converting your customers into your all time subscribers. There is a little difference between customers and subscribers.

Customer is a person who avail your goods or services more likely as one time purchase, but  a subscriber means something more. Here purchasing is replaced by recurring purchases. So, It’s better to have subscribers than to have customers.

So, you can expand your business more by having good number of subscribers.But it’s always good to make new subscribers, so that you can spread your business. If your subscriber are helping you that much in growing your business, then why not you make the path of your customers to become subscribers a more easy, a more pleasant and the best of it, a more shortest path to reach you.

There are a lot of technologies to grab your subscribers to you, through email, through SMS and what not and no doubt these could be very good track for your subscribers. But don’t forget that your subscribers  are as busy as you are, even they want to save their precious time and you can provide your subscriber  the very shortest path that is “just a ring.”

Believe me your customers would love to become  your subscriber if the distance between you and your customer is just a ring. Missed call service is the shortest path between you and your subscribers.

How it will work??

The procedure of Missed call service is as easy as doing a missed call. You just have to provide your number to your customers and your customer are supposed to call on that number. With one ring, the call will be disconnected itself and the number of your customer will be saved in your database, and from that very moment your customer will become your all time subscriber.

Missed call for query

What after, if they became your subscriber, it’s obvious that they want to know more about you. Just allow them to know you better. A missed call will let you know that your customer wanted to contact you. For queries they just have to dial the number, after one ring call will be disconnected and the number of your customer will be saved in your database. One of your executive will call the customer back to solve the queries.

But, you must be thinking that there are a lot of options for you to do all these then why Missed call service. Here the answer to your question that why Missed call service for your business.

1. The most affordable service

No doubt, using Missed call service would save a lot of investment of your business, because all it needs is to issue a number and maintaining one database. Running a business includes much more important works than why to waste your investment and time. Missed call service will save your time as well as your money.

2. Improves Customer Experience

The most important pillar of your business is your customer, improving your experience will improve your business eventually. It acts as the shortest path between you and your customer. What could be better than that for becoming your favorite brand’s subscriber, you just have to make a ring.

3. Save your Resources.

As already said by me earlier that business is all about saving investment and resources. Missed call service doesn’t require any human interaction. You need people for you business, but for important parts, right? It can save your resources and investment gradually.

4. Rapid service ever

There would nothing wrong in saying that Missed call the rapid service, Your customer need not to fill the boring long forums just to avail your offers. What they have to do is just a ring and your Customer is know your Subscriber.

So, there are definitely a lot of services available but there is a slight difference between a marketer and a smart marketer. Be a smart marketer and save your money and resources and that too by giving an excellent customer experience. Missed call service is quick, effective, reliable and simple and I believe these are the things which we expect from Technology.

Read more: Missed Call Service – Don’t Let Your Leads Slip!

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There is a common thing between a customer and the Businessmen, both needs to be connected with each other without killing their time. Both wants to reach each other instantly. If you really want to make the path of your customers shorter to reach you, then Missed Call Alert is the shortest way to let them travel.

Missed call alert is a cloud based telephony media to enhance the base of your business.But What are the aspects of this service. Before using any service, it should be very clear that how we can use it and which part of your business can be filled and benefited from this service. Here are the

5 aspects of Missed call alert service.

1. Connection

Either you are a beginner or a mastered businessman, to maintain your business your subscribers are important but to enhance your business, apart from your existing subscriber you have to be focused for your connection with new customers. For this, one have to look for some new technical and easy choice to provide their customer to get connected with you. Here are some of the ways to get connected very easily with your customers.

1. Lead Generation
2. User Registration
3. Alert Subscription
4. Delivery of Coupons
5. Information Seeking

2. Subscription

Making and increasing the subscribers is the basic step to grow your business. The total numbers of mobile phone subscribers have reached 975.78 million as of May 2015. Just giving a missed call and the viewer is now your subscriber, what could be better than that? Hard to believe but engagement levels witnessed an almost 10 times increase with missed call services. Some of the option that you can provide your customer to subscribe through Missed call alert.

1. Call to subscribe
2. Subscription verification call 
3. Query Call

3. Verification

Verification is a very important part to get your quality customers in any online or offline business.

It will help you in sorting out your quality visitors. It is very difficult for the company to verify their customers, for this you have to put Missed call Alert to verify, at the neck of your verification system. Here are some of the Missed call verification option provided to swipe out the sewage from your business.

1. Mobile verification Process
2. Website subscription verification
3. Cash On Delivery verification
4. Mobile verification for E-Commerce

4. Voting

Creating surveys is the best way to know what are the gaps present in your business. If you are conducting any  election or any survey then you have to create a media where your customers can response and no customer would like to go online and follow all the formalities just to vote for you of for filling any survey. Missed call alert for election can become a good and easiest replacement for present Techniques. By providing these techniques one can feel relaxed even helping you in your election.

1. Live Event Survey
2. Live Voting Surveys
3. Customer Survey
4. Opinion Voting

5. Feedback

For running any successful business one should be aware of what their customers feel about them. To fill the gaps we should  identify the gaps first. Allowing your customer to give you feedback is the best way to show that their demands are our ideas. You can use Missed call alert for the feedback from your customer by various ways. Some of them are

1. Rating Feedback
2. Feedback Report
3. Customer Support rating

So, going online, reading services, following the formalities are getting old steps now. No one want to kill even his single second and being a customer what could be better than that that you just have to unlock your phone and dial a number. Make the path of your customers as easy as possible. Missed call service is the easiest and shortest path to give your customer and not letting your leads slip.

Related post: A Complete Cloud Telephony Guide for Startups

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