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What is IVR System?

Interactive Voice Response(IVR) refers to technology allowing interaction between human and computer via telephone. IVR system can read touch tones & voice input using DTMF (Dual Tone Multi Frequency), and provides relevant information. It is a smart technology which can handle a large volume of inbound calls.

This application is used for many purposes such as- phone surveys & polls, office call routing, Check bank account balance & transactions, call center forwarding, checking movie & venue schedule, etc. Read More

In our previous post, we discussed about SMS marketing and we learnt that it is very effective if implemented right way. SMS marketing can be used for a variety of great reasons such as: coupons, appointments, reminders, events, feedback, votes, contests, information, and more.

It allows you to engage with customers and build close customer relationship. But for this, you must send an effective campaign. Here are some key elements to make an effective bulk SMS marketing campaign. Read More

What is SMS Marketing?

SMS marketing is a medium to send text message advertisements to customers. SMS is a fast, cost-effective, and measurable marketing tool. It is a direct way to share a special offer or company information with large group of people easily from an online platform.

If you are doing in right way, it is one of the simplest and most effective ways for businesses to communicate with customers. It is a powerful tool for driving sales and build relationship with potential customers. Read More

Many of visiting customers may not prefer to call if they don’t find tollfree number mentioned on website and they may leave your website without purchasing. But a tollfree number allows a customer to call your company without being charged for the call & you will never miss any opportunity. Having a tollfree number encourage customers to buy your product being in direct conversation. It provides your business a cost effective way to improve their sales & business ROI. Read More

Toll Free Number

  • Tollfree service allows your users to contact you without any charge.
  • It encourage people to freely make a call get the answers for queries associated with specific product. It may prove a boon for your business.
  • Toll free number is used as a valuable marketing tool, it gives a national & international presence for your business.
  • Helps you in promoting business or meet your business goals. It will help to increase business ROI & customer satisfaction.

Read More

In previous post, we discussed about “the cloud” which is one of the most popular trend in IT. Today, many companies are making decision to move to the cloud. There are many cloud service providers are available in India. Here is a comparison between India based leading cloud service providers. Let check out this comparison, it will surely help you if you are looking for cloud service provider. Read More

Today, a lot of people & companies use a tech term “Cloud”. Firstly, we need to understand what is cloud? Cloud is not physical, it is a network of servers which are connected to each other. These servers provide online services & allow to store data and access it, like google drive, dropbox, adobe creative cloud etc. We use the cloud in our daily life. Read More

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