It doesn’t really matter which industry you belong to, since a business number is essential for all businesses. The importance of a business number can’t be underestimated, since it allows your clients and customers to engage with the business and ensures that the growth of your brand and your business is unhindered. However, there is some confusion regarding the difference between a toll free business number and a local business number.
To ensure that you make the best possible decision for your business, we have outlined the difference between a toll free number and a local number, along with the impact it can have on your business.
Toll Free Numbers
All businesses who have a national market and a national brand, tend to prefer having a toll free number, since they don’t have to bear the costs of long distance calls, while the business is not charged for any calls that come from mobile phones or landlines. Most companies also have international toll free numbers, which allows them to focus on a larger clientele without experiencing any of the costs for international calls. The toll free service provider will bear those costs, while the business will continue to flourish. Some of the most profound benefits of toll free numbers include:
- Enhanced credibility
- Improved customer service
- Countrywide national coverage
- Easy to remember
- Location doesn’t matter. Customers can reach to you in case your location is changed.
Toll free numbers are generally the way to go if you are a large enterprise and want to capitalize on your industry. It not only ensures the faith and credibility of your business but also sets you up for improved business dealings with clientele from all over the country.
If you are a growing business that is only focusing on local customers, then a local number may do the trick for you. These numbers are generally specific to an area of the city and don’t allow some of the call features and benefits that are offered by toll free numbers. However, local numbers also have their own advantages and if you decide to get a local number for your business here are some of the positives you can take from it:
- Generate local presence
- Unique features
- Easy local advertising
- Create physical presence of your businesses
- Target specific region & get local customers
Both toll free number and local phone number have their advantages. So, you must select both type of numbers for your business success. If you want to learn more about toll free number, please read our articles- Here.