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We often receive questions from individuals new to VoIP technology asking, “What is IT, and how does it work?” A new user may have listened that the technology can deliver a profitable solution that benefits businesses hugely. Even support them with a streamlined communication system. Read More
A strong business communication system is the base for increasing the success and growth of any business. Businesses, whether small or big, are looking for incredible telephony techniques to improve customer satisfaction rates. They are moving towards a unified system that empowers their business to improve customer interactions significantly. Owing to a number of problems faced by the business, call forwarding strategy is making the management of volume of inbound calls possible.
UCaaS – Unified Communications as a Service is a broad communication solution based on a cloud-delivery model. It streamlines communication channels (voice, video, and text) for businesses across the globe and helps them increase their operational efficiency. If you know UCaaS it means either you’re trying to lock-in a new phone system or you already have one. Read More
Accessibility is not a concern in today’s live world. Consumers get what they want at their fingertips without waiting. Moreover, if they find themselves waiting in long queues, it will take seconds for them to move to another company. So the question here arises: how do you make yourself available 24×7?
The answer is simple, Toll-free Number communication suite!
We have entered 2023 with new hopes and resolutions for our business – especially in the contact center industry. With the new year, the industry trends are now more focused on creating efficiency and cost-savings momentum. Also, enhancing customer experiences (CX) and employee experiences (EX). And this won’t be enough with traditional contact center labor models.
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Lead generation has become an important phenomenon for businesses that wish to expand their customer reach. Text messaging unsurprisingly is the common data service that needs to be incorporated into your business’s marketing strategy. In today’s world, we see texting as a competitive advantage because many people carry their phones wherever they go. This means that you have to consistently innovate your products to stay relevant to current trends. This blog will explain what SMS lead generation is and why you need to master this art to get successful.
