Outbound IVR manages the multiple IVR campaigns together for the betterment of the in-house call centers for businesses. It proactively manages all your customers and can engage them with their required channels like automated voice calls, SMS and call redirection for the manual help. You can set up this well manageable customer call support for your business using advanced interactive voice response service feature OBD, it routes all your customer’s inquiry in their concerned departments.

Read More