IVR (Interactive Virtual Receptionist) refers to the interaction of human and computer telephonically. Every call center, big or small, requires a number of employees who could attend the callers.
IVR basically serves this business need of the call center. It acts as an auto attendant who redirects the callers by simply pressing a button.
Time has come when you have to give up traditional methods and need to adopt the latest technology. As a call center, the one major step you must take is to switch to IVR technology.
Switching to IVR can do wonder to your business. This is a way to beat the competition or at least you may not lack behind. It can save you precious time and money of course and you would never ever miss out any lead due to its 24X7 availability. This simply turns out to increase the productivity of the call centers.Read More
Are you missing your important business calls? Your leads are getting slipped by your hand? Don’t panic! Your virtual receptionist will help you in guiding your clients or get connected with you when you are busy in some other important work. Hiring a Virtual Receptionist or using an IVR technology will help you in saving your money, your resources and your time and I hope those are the real things needed to make a successful Business man.
Here are 5 reasons why we should go for a Virtual Receptionist.Read More
Do you want to give your customers an exceptional experience? Toll-free number solution can help you. Toll free number allows your customers to contact you without any charge. This number encourages people to call you and ask their queries. Your business must have a toll-free number services if you want to improve your customer service.
But you must ask one question: Which tollfree or cloud telephony service provider is good for you?
Not familiar with any company? Don’t panic!
In this article, you’ll find top 15 toll free number service providers in India (In no-order!). If you’re looking for a reliable toll free provider company, then this list make your choice easy!