No one can deny that collecting and analyzing customer feedback is no joke when it comes to improving your product service. However, feedback is only important to you and not to your customers. Customers are using your product or services out of their own goals. They do not feel responsible for not giving feedback to you once they start using your product or service. This feeling of customers makes it hard to obtain feedback from them. Read More
When a business integrates different marketing mediums under one channel, it becomes easy for customers to get everything in one place. As technology is integrating our lives every day, the line between online and offline works is getting blurred. There are so many devices around us connected to the internet. We use each of them for some specific tasks. But to match the speed of the world, we look for a solution that can run on a single device without compromising the user experience. Read More
There was a time when a buyer or a consumer used to contact the seller to purchase something. This moment is where a seller has to convert that potential buyer into a customer. But, as technology advanced, the gap between buyer and seller and the process of contact has widened up. Now between a consumer and seller, there are social media, ads, reviews, and other customers experience. Read More
As a startup, the most important thing to know is whether you intend to stay or not. Any startup’s main goal is to grow and evolve, and for that, you definitely need an effective CRM solution.
Beginners often consider customer relationship management (CRM) essential to the success of a medium to large business. But what you will find out at the end of this article will show the real potential of CRM. CRM is equally essential for startups, even before they are broadcast live. Read More
Many of us hoped that COVID-19 could be resolved in a few months, but it is clear that we are in the long run. In response, both large and small businesses are adjusting their retention strategies to take account of our new normality. Understanding customers and their needs in this situation are important for your business. Read More
What’s the method you have chosen to move your business up? Email? Sms? or something else? Let me tell you all these things are in vain without your customers. If you don’t have customers then for whom and with whom you will do your business. You must have read a lot of stuff to enhance the business but let me tell you the one and only milestone of your business is your customer.
Business enhancement can be done using a lot of strategies but they are really applicable only and only when you have a queue of clients otherwise all the strategies are none more than a white elephant.