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Every business seeks customer attention, support, and satisfaction. They want to grow in the market with loyal and happy customers. Every survey and study has highlighted ‘happy customer means happy business.’ You need a highly convenient and advanced customer-centric solution, ‘the best cloud telephony solution provider in the market.’

If you want your business to grow and serve your customers with the best, you require more than a tangible product. 

And we at Sarv provide ‘the best’ of everything. We offer a customized cloud-based solution that streamlines your business communication and ensures high productivity.

Explore below what cloud telephony solution providers like us offer and what makes us unique in the competitive marketplace.

Who Are We?

Sarv is a SaaS-based company offering communication solutions to businesses of all sizes and industries. Our solution is built on AI Unified Cloud Telephony and provides result-oriented marketing solutions to enterprises and SMEs.

The all-in-one CX solutions support your business to enhance customer satisfaction throughout the customer journey.

You just need to share your demands and requirements with the best cloud telephony solution provider. We’ll create a customized solution that builds a strong relationship between you and your customers.

What does Cloud Telephony Solution Provider Like Us offer?

We offer a wide range of services, including cloud telephony, lead generation tools, etc. Here is the list of products by Sarv to boost the customer experience for enterprises:

Call Center

A business-ready and customized cloud-based call center for you that cuts operational costs. Whatever you need, → live IVR, automated routing, auto-dialing, CTI integration, number masking, etc., is available. Everything you need is there in our single cloud solution.

What else can you get within our call center solution?

  • Business Number (virtual, toll-free, etc.)
  • Phone Proxy
  • Voicemail
  • Click-to-Call
  • Audio Conferencing
  • Customize Call Flow, etc.

Voice Solutions

Voice is one of the most influential modes of communication. Audio solutions are a crucial part of customer service that resolves customer complaints, meets marketing goals, and promote the brand’s vision. Voice solutions help businesses in customer support, delivery verification, verification process, generating leads, etc.

Some of the familiar voice solutions in the cloud contact center include:

  • Voice broadcasting
  • Inbound/outbound IVR
  • Voice OTP\
  • Audio conferencing
  • Click-to-Call
  • Text-to-Speech
  • Missed Calls

Enterprise Contact Center

It’s a grand solution that helps your businesses deliver superior customer experience and digital transformation at any scale. You can manage customer interactions with features such as call routing, automatic call distribution, caller ID, etc.

You also get real-time reporting and analytics to track the performance of the contact center.

Remote Contact Center

A remote contact center is similar to a physical contact center with similar features and services. However, the only difference is that agents can work from anywhere, including homes, co-working spaces, rented apartments, etc.

Location is no more a limitation; thus, saving costs for agents and businesses simultaneously.

What Differentiates Us from Others?

Every business needs a unified solution that helps reduce pressure and burden on representatives. Also, agents can focus more on resolving customer queries rather than juggling between apps. What else do businesses want that Sarv – the best cloud telephony solution provider already knows about?

All-in-One Package

Sarv is an extensive cloud telephony provider that offers cloud solutions like virtual numbers, IVR solutions, missed call alert services, toll-free numbers, voice broadcasting, etc. You can update your business with advanced features like Text-to-Speech (TTS) solutions, chatbots, and more.

Around-the-Clock Support

Why do you need to choose Sarv? Because it provides 24*7 support, bringing your business non-stop support. We offer 99.99% uptime, allowing businesses to work without interruption and downtime. Also, the communication between your business and customer will be smoother than ever.

Solution for Everyone

Sarv’s motto is to bring the best business communication solution to businesses of all sizes and industries. It doesn’t matter if your business is small or big; Sarv has designed a solution that can be customized as per requirements.

Secure & Protected

Security and privacy are the highest concern of the customers. Moreover, credibility highly depends on you manage your customer data and how much you respect their privacy. To prevent customers and companies, Sarv has a phone number masking feature that protects the identity of participants on both ends of the call.

Economical

Cloud communication is one of the easiest and simple solutions for business. Also, it fits into the budget, and you only pay for what you’re using. It reduces the company’s operation cost and enables seamless customer-agent communication over the internet.

Up-to-Date Tools

Sarv brings up-to-date tools and features that enhance the customer calling experience. Chatbots, speech analytics, call disposition, Text-to-Speech (TTS), voice bots, etc., are some of them. Additionally, the API integration at Sarv supports agents to work smoothly without hesitating during customer support.

Ready to Move Your Business to New Heights

Now, business is all about customers, their interests, and satisfaction. That means businesses need a customer-centric solution with state-of-the-art service that offers a seamless customer experience. And your business can get that top-notch cloud telephony solution with Sarv – the best cloud telephony solution provider in the market.

The team at Sarv is working round the clock to provide the best services, supporting businesses of sizes and industries to build their brand and satisfy customers.

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