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Voice Braodcasting

Voice Broadcasting Services emerge as a beacon of change, redefining the conduct of political polling and surveys.

This blog explores the transformative influence wielded by these services, uncovering their advantages, navigating through challenges, and envisioning the dynamic future they carve in the realm of political engagement and analysis.

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Voice-Broadcasting-Sarv-blog

In the 21st century, when the population will anytime cross the 8 billion mark, your business needs a solution that can reach thousands of audiences. You can not sit, write and record personalized greetings for billions of people. So, what’s the best tool you can use in a cloud contact center? ‘Voice Broadcasting.’ A cost-effective, efficient, and less time-consuming solution. Read More

voice-solution-image-blog-post

Voice is one of the most powerful tools of communication. Especially, when it comes to resolving customers’ problems, achieving marketing goals, and promoting the brand’s mission. Voice solutions are no different from any other form of marketing; rather brands are utilizing them to solve customer queries and broaden their buyers’ journeys. Read More

Blog-Boost-Politics

Another year with the pandemic, another year to work on ideas for political campaigns.

Do you know India is home to over 1.4 billion people and every quarter and approximately 25 million smartphone users are added? Reaching out to the targeted audience is vital for every political campaign. Over the last two years, modern technologies have simplified the working process and incorporated social distancing techniques to reach out to voters. Read More

Blog-Voice-Analytics

Agents work hard every day to communicate with customers. They keep track of customers’ performance throughout the day, leaving their own aside. They do their best to maintain quality and represent the brand in their best way. And finally, they would like recognition for their efforts.

It is somehow impossible to review all customer calls and analyze each agent. You can hire a team for this, but doing it manually is still very primitive. Imagine if you had a solution that generates reports, triggers actions, or even pushes an agent based on what is being said during a call. This is what voice analytics does.

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