With the help of evolving technologies, we are moving towards an area where audiences have become smarter when it comes to shopping. As the smartphone becomes available to everyone, customers expect to call more companies before buying anything. That is because companies need to look for solutions for their business. Read More
Another year with the pandemic, another year to work on ideas for political campaigns.
Do you know India is home to over 1.4 billion people and every quarter and approximately 25 million smartphone users are added? Reaching out to the targeted audience is vital for every political campaign. Over the last two years, modern technologies have simplified the working process and incorporated social distancing techniques to reach out to voters. Read More
What is VoIP, and how does it help in daily life?
VoIP means ‘voice over Internet protocol’. VoIP makes calls over the internet rather than through a traditional service provider.
It is widely used in everyday life, for example, through Facebook messages, Skype, etc. VoIP enables us to make international calls using low-cost providers. It works by dispersing digital packets through the internet rather than traditional phone analogue. The VoIP system also ensures the provision of quality calls that endorse hassle-free business talks over the phone. Zoom app, which we use to connect with our friends, colleagues, classmates, is 85 per cent derived from VoIP. Read More
Toll-free is one of the most widely used voice channel solutions for customer engagement. Various advertising and consumer studies have shown that it helps to smooth out customers’ commitment to speech. This is exactly the same motivation why organizations and companies of all sizes want to use it. Organizations in various ventures use a toll free number to contact their customers for help, deals, and so on. Read More
Phone systems play a crucial role for any business. When choosing your business phone system, whether it is a traditional landline system or a modern technology-backed VoIP system- you should consider a few points before you make a decision.
Are you in a battle to decide whether a VoIP or landline system is better for your business? Then, keep reading further to know which method wins. Read More
Monitoring and measuring customer satisfaction are notable discussion topics in boardrooms and call centers. With technological evolution and advancement, the business environment is becoming more and more challenging day by day. Businesses want to know whether customers are happy with their products and services and that can only be done by surveys.
What impact their product and services have created on customers, where do they have to work, change, or innovate?