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Cloud-Telephony

Cloud technology has gained popularity in the business environment and is growing by leaps and bounds. For many businesses, voice communication is an important part of communicating with customers and vendors. Voice communication has more potential than other communication and can enter into or break a deal. When it comes to CRM, voice plays a vital role and shows its impact on the customer experience more than anything else. This is where cloud telephony comes in. Over time, the use of cloud telephony in the field of SMEs (small and medium-sized enterprises) will increase significantly.

According to the Gartner report, the cloud services sector has increased to $ 383 billion in 2020. If you still use the old and traditional PBX (Private Branch Exchange) system, it means that you are lagging behind your competitors. The development of new technology has made communication easy and efficient. You can easily migrate to cloud-based services without the need for additional infrastructure or technical knowledge. Read More

Management-Solution

The Covid-19 recession, followed by social distancing and nationwide closure, we have a major impact on businesses. No matter how established they are, the way they reconsider or manage and operate their business, including their business plan, is important.

It has become difficult for most companies to maintain their financial coverage during this lockdown period due to lower revenue declines and general uncertainty in the global financial environment. Not only this, but managing customers has also been a challenging task for every organization. Everyone nowadays works digitally as no one wants to lose the business. To improve this, they had adopted many solutions from cloud telephony solution to video conferencing tools. Sarv is a collection of these services. Read More

Cloud Telephony

The world is changing in this era of the pandemic. So many different technologies are emerging as the solution to keep this world revolving. Cloud telephony is one of those solutions that is making sure that businesses are still connected with their customers. It is not only helping businesses connect with their customers, but it is also increasing productivity. How? With cloud telephony. It has a flexible structure that allows executives to work anywhere and anytime.

India is currently one of the greatest consumers of Internet-based communication or contact centres. Data is also now available here at a cheap price and almost everywhere. A wider man-power is also available in India. Yes, so many companies were unable to grasp the benefits of all these and remained behind the curve. Read More

Cloud Telephony Solutions

From the past few years, India has shown big growth in the number of startups. They are getting funded by several investors either from India or other countries. Indian entrepreneurs and business people have shown their skills and result of the unique and creative mind to the world and is now seeking for growing up more and more every year. According to NASSCOM Indian Startup Report, India has moved to third place for providing a conducive ecosystem for startups.

Whether you are a startup or a business, customer relationship is an important part of both lives. One way that helps in that is the Telephone. A business or startup needs to stay in touch to increase their chance of success. One way to make sure of it is Cloud Telephony. It does not only increases a startup’s chance to serve their customers in better ways but also help to answer customers’ queries. Read More

Why You Buy cloud telephony

The Startup culture is widespread today but also stagnant. I see startups coming into existence with the speed of light. But only a few of them are able to plant their feet in the market.

Have you ever wondered why only 3 out of 10 startups survive?

Any guess…?

I have always been saying in my previous articles, and I still repeat that One decision can make all the difference. Believe me, it’s all about taking the right decision.

Adopting a certain technology can change the whole game. I’ll make it simple for you. Read More

Cloud Telephony For Better Customer Service

The whole world today is digging out the ways to provide better customer service. And they are doing so because they know the power of customers.

Do you also want to give better customer assistance, support them 24×7 and give your business a cutting edge?

I believe you all aspire to the same.

It brings me no surprise to know why “Providing Better Customer Service” is in trend nowadays.

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cloud based telephony solutions

Let’s suppose

You prepared a special meal for dinner party to serve your guests.

But unfortunately, you forgot to add salt in it. Though you cooked the meal with lots of efforts but the absence of salt will make the food useless.

Similarly,

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Toll-Free-Number-Services

Toll free numbers have been popular in India and all across the globe since 1967, simply because these numbers are affordable and have a lot of benefits.

When toll-free numbers were first introduced, the only distinctive feature that made them a preferable choice was- a customer could make free calls, without paying extra, from anywhere within the country. This definitely encouraged customers to access business organizations easily, but the scope of toll-free numbers was fairly limited. Read More

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