At present, retaining focus is one of the biggest workplace challenges employees face. The constant urge to check and scroll phones might be the reason behind fluctuating focus and concentration. If to find, there are plenty of distractions in the workplace. These distractions widely affect the performance of sales teams, especially when you don’t have a cloud telephony solution. We know that when it comes to sales, the pace is fast, the pressure is high, plus there is healthy to unhealthy competition. Read More
The financial services sector has been accelerating with digital transformation. They are turning their customer experience (CX) to stand out from the competition and be a differentiator in the market. A survey revealed that 63% of respondents would consider switching banking/ finance service providers if they do not receive communication as per their expectations.
As we know education industry is all about exchanging and sharing knowledge. The communication between different stakeholders (parents, educational body, students) needs to be transparent and open for the purpose of attaining determined goals. Having the right medium for communication is necessary for ensuring smooth interaction between students and the educational institute. Since communication is dependent on technology due to distant learning, cloud telephony can transform the way students receive learnings regularly. Cloud telephony acts as a unified communication system for empowering the education sector with tech-savvy solutions. With zero cost investment and no backend hardware, it significantly reduces the infrastructural and maintenance costs. Read More
The world is currently in crisis(yes, till date). Companies are forced to work from home. And employees are expected to meet deadlines to meet the challenges of telecommuting. Read More
When a business integrates different marketing mediums under one channel, it becomes easy for customers to get everything in one place. As technology is integrating our lives every day, the line between online and offline works is getting blurred. There are so many devices around us connected to the internet. We use each of them for some specific tasks. But to match the speed of the world, we look for a solution that can run on a single device without compromising the user experience. Read More
The world is changing in this era of the pandemic. So many different technologies are emerging as the solution to keep this world revolving. Cloud telephony is one of those solutions that is making sure that businesses are still connected with their customers. It is not only helping businesses connect with their customers, but it is also increasing productivity. How? With cloud telephony. It has a flexible structure that allows executives to work anywhere and anytime.
India is currently one of the greatest consumers of Internet-based communication or contact centres. Data is also now available here at a cheap price and almost everywhere. A wider man-power is also available in India. Yes, so many companies were unable to grasp the benefits of all these and remained behind the curve. Read More