The most important part of any business is talking to your customers. You need to make sure they are happy with your services, listen to what they have to say, and offer customer support. With so many accessible tools and social media platforms, it’s never been easier to communicate directly with your customers. Ask them for feedback, notify you of product or service updates, and respond to sales inquiries.
SMS has always been the most popular and responsive business communication channel. It breaks down email, chat and social media. Read More