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Hotel-BlogThe hospitality industry is highly dependent on communication to ensure customer satisfaction and efficient business operations. Unfortunately, many brands fail to understand this important need and instead focus on other perspectives.

Although the hotel’s telephone system is still an important tool for customer service. Customers use it to make reservations, call the service center and receive room availability alerts. Let us discuss more about it.

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SaaS, Call Center, Business, SMEs

What exactly is a SaaS call center and how can it help your business? This blog will help you understand why SaaS has become so mainstream.

It seems like a model everywhere today. In many industries and sectors, companies around the world are moving to subscription cloud services. But why?

Sometimes it may seem that SaaS is all that everyone is talking about, regardless of whether you know what the term means. SaaS has replaced the traditional way businesses operate. In the process, it has also made business processes more efficient and cost-effective. But how can SaaS, especially a SaaS call center, help your business? Read More

Prospects, Sales, Marketing, Questions

No matter what you think of a prospect, not every prospect you chase needs to be a right fit for your product or service. Your priceless time and effort are not something that solely decides the worth of your prospects.

When a product or service is purchased, a need, a deadline, and money are not the only reason behind it. It can be the mix of all three or something else than these three.

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Toll Free, Mental Health

Mental health, its importance and its role in shaping individuals have been discussed at length for the past few years. The debate on healthy work-life balance has reached a public debate and is now more emphasized than ever.

Several reports have highlighted how the pandemic affected the mental health of working professionals, with more and more people talking about it. With this in mind, and in response to the mental health problems caused by the pandemic, the Department of Disability Empowerment (DEPwD) launched a free mental health helpline last year. Read More

How can Cloud-Based Conference Call Services Help Your Sales Team

As most companies are still working remotely (due to the COVID-19 pandemic), the communication gap has widened. But the good thing is that you can fill the gap and improve the performance of your sales teams with cloud-based conference call services.

Cloud conferencing services allow you to communicate with your entire sales team, no matter where they are. During conference calls, you can discuss, brainstorm, and solve common sales problems to increase conferences. Read More

The Art of Open-Ended Questions in Sales

Asking the right questions at the right time and place is an art in Marketing. It can help you bring value to your prospects, customers, and yourself. You need sets of some good questions to keep the flow or to know more about your customers.

These high-value questions for sales have the power to create a better learning experience for either end of the deal. Usually, depending on the quality of the questions, these give value to both parties. Read More

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