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Benefit VB Blog

“Your voice can change the world.” Barack Obama

Voice is an influencer itself as it holds the power to change the world and make a new one. Just like a picture can speak thousands of words, in the same way, ‘a voice can impact thousands of people’. Remember, the process of cold calls, one of the popular methods to target customers, but ask for a lot of time and effort. Everybody is aware that the world is all about high-definition features, and voice is that essential solution. Read More

Work-Efficiency-Blog

Introduction

The work from home edition has completed a year following the pandemic (the life-threatening Coronavirus), which is expected to extend another year. Initially, Corona was only known as a drink to enjoy, however now it is known as a ‘virus’ that has disrupted the world economies. During the pandemic, not everyone got the opportunity to work from home. Many lost their businesses, many lost their jobs, and more importantly, many lost their loved ones.

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Cloud-Blog

 

The ongoing coronavirus pandemic has affected many aspects of our lives, including our work and business. In such a scenario, it is natural for business owners and entrepreneurs to refrain from starting a new business. But that doesn’t have to be the case.

A pandemic is a new norm and companies are adapting quickly to the precarious working conditions that come with it.

Everyone faced the consequences; small businesses and marketers have been hit particularly hard.

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Image

Sales opportunities are always around the corner. Sometimes these appear as unplanned sales meetings, unsatisfied potential customers, happy customers, or unexpected calls.

As told, these are unplanned and unexpected, so these are more likely to get ignored by the reps. That can happen as one might be in the middle of some task, meeting, or else.

A good sales rep is always in search of sales opportunities. No matter the condition, the only rule they must follow is Look and Seize.

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Customer-Journey-Blog

As technology is evolving, businesses are getting new ways to connect with their customers. But whenever a customer raises a ticket for a big issue, they will always choose to call to connect over other mediums. No customer is going to SMS you or drop an email telling you that the solution has stopped working or else.

While being on email, SMS, or chat, a business has a proper record of that for future reference. Calls also have this feature now. Businesses are now able to track and record every call they get or make.

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Feedback-Blog

No one can deny that collecting and analyzing customer feedback is no joke when it comes to improving your product service. However, feedback is only important to you and not to your customers. Customers are using your product or services out of their own goals. They do not feel responsible for not giving feedback to you once they start using your product or service. This feeling of customers makes it hard to obtain feedback from them. Read More

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