Why Do Fintech Businesses Need The Best Contact Center Solutions?
COVID-19 has accelerated the digitization of everything from the workplace to education to retail. And the FinTech (Financial Technology) industry is no exception. According to FinanceOnline.com research, the global fintech market will grow at a CAGR of 23.58% from 2021 to 2025. However, to run their operations and services smoothly, these Fintech companies require a slew of modern technologies like contact center solutions to help them simplify, automate, and boost processes and performance.