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How to Choose Right Cloud-Based Call Center for Business

Cloud is bringing changes in so many sectors and one of those sectors is call center marketing. Before this company used to make on-premises call centers. In order to have that it take so many resources out of a company’s pocket.

That means, for better customer service and experience companies have to invest more in the support unit. But as the cloud was introduced to call centers, it changes the whole way it used to work before.

No company does not need any more hardware or infrastructure or space to set up a call center. Now they hire a third party company to take care of that which just gives them a data center and software to commute with customers. All the big hardware is now compacted into a simple small software that can be installed in a system in just a minute to assemble a whole call center. Read More

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Work From Home, a practice that is currently adopted and implemented by so many organizations. To survive this pandemic, companies with no WFH policies have also accepted this norm. It doesn’t matter if you are a small business or big one with a better finance backup, everyone has accepted WFH as their new normal and new workstation.

WFH is the coin with pros and cons and no one knows what you are going to get. Sometimes it benefits the organization more than the employees or vise versa. According to new research, there are employees leaving jobs just because of a long commute. People don’t want to travel long. So some take it as an advantage and for some, it is a disadvantage.

Also, in this current situation of CoronaVirus (COVID-19) pandemic, everyone is instructed to stay at home to be safe. Work from home always worries employers that this luxury reduces the productivity of their employees. Well, these are some researches showing that remote workers are more productive than in-office workers. Read More

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As a business, we know the importance of a common workplace or platform where everyone can connect easily. In the current situation, every business wants to have the same. They want their teams to work together in better collaboration.

Online video conferencing is one of those technologies that can give you a competitive edge over others who are not using it. It is the best way to connect and communicate with 2 or more people simultaneously.

Opportunities it presents for business are countless. From remote working to collaboration across places are two major benefits it gives. Its benefits and major usage can vary from business to business but its major task or providing flexibility and connectivity to work will never fade.

Let’s dive deep into some of the benefits that Sarv WAVE video conferencing provides to a business: Read More

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You make a mistake and it will haunt you for a long time. This has become a bitter truth for video calling app zoom. When the words got out that user data is not safe with Zoom, the world started talking about its replacement. No matter how brilliant you are, a mistake is a mistake. When this incident happened, most of the world was using the app already.

Some branches of the Indian government were also using the app at that time. This data breach inspired Indian governments to take a step and make a home-raised video conferencing app. This resulted in a challenge by the ministry of electronics and information technology. Read More

Sarv WAVE Video Conferencing App

As we all know, the government has announced the Atmanirbhar Bharat initiative. Under this initiative, India will emphasize on using Indian origin products and services to make our economy strong & self-dependent.

As of now in lockdown, we have seen how important a video conferencing application/tool is for most of the business and educational entities (public & private entitled both). Also, recently there were serious security issues with the present applications. Considering which Indian Government kept open competition within India for India based companies to compete & deliver a solution.

More than 4000 companies participated in this competition & the top 10 were finally chosen by the responsible panel. Read More

Toll-Free Number for Every Business

Since a few decades, the world has been adopting digital trends to enhance their lifestyle. Especially the businesses which have utilized each element in digitalization, have outshined with flying colors! The major factors that affect the growth in any business are lead generation and retention. As representing your business as a brand using a brand TollFree Number reflects your profile richness.

Since businesses have adopted technology for their growth, the competition level has also risen up! So we would rather say that adopting new technologies has become mandatory for any business, especially if it is a startup or at the initial growing stage.

One of the major services that a business must opt for is a Toll-free number of services. Whether it is a growing business. an established one or a startup, having such a number is an important element for every business. You can simply contact a reliable toll-free number provided in order to get the most suitable number for your business! Read More

Benefits and Features of Sarv Long Code

Long Code numbers or virtual phone number is a service or practices that businesses use for the reception. Another purpose of this number is to send text notifications to consumers and potential customers. When it comes to marketing, Long Code becomes a good partner with the marketing team. It can use both the voice or and SMS as the medium to convey the message.

While this, a marketer can send notifications, order details, reminders, offers, and much more related news to their business. As we know that mobile marketing is at its best and is still raising the bar, it can be one of those practices that will help you achieve that bar. It is always up to the marketing team whether they want to use it for SMS or voice marketing. Read More

Customer and Product Based Marketing Strategies

Marketing strategies are changing with time. Different strategies have their focus on different goals. Marketing strategies have always been revolving around its 4Ps. These 4P are Product, Place, Promotion, Price. There is a saying in marketing, ”The right Product, at right Price, at Right Place, and with right Promotion.”

Marketers at first assume that all customers are looking for their products. The best way to sell now will be to let all customers know about a company’s products. They bombard the product to all the customers and see how many of them get influenced by this. Read More

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