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finance, cloud telephony

The financial services sector has been accelerating with digital transformation. They are turning their customer experience (CX) to stand out from the competition and be a differentiator in the market. A survey revealed that 63% of respondents would consider switching banking/ finance service providers if they do not receive communication as per their expectations.

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Cloud Telephony

As we know education industry is all about exchanging and sharing knowledge. The communication between different stakeholders (parents, educational body, students) needs to be transparent and open for the purpose of attaining determined goals. Having the right medium for communication is necessary for ensuring smooth interaction between students and the educational institute.  Since communication is dependent on technology due to distant learning, cloud telephony can transform the way students receive learnings regularly. Cloud telephony acts as a unified communication system for empowering the education sector with tech-savvy solutions. With zero cost investment and no backend hardware, it significantly reduces the infrastructural and maintenance costs. Read More

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