Phone systems play a crucial role for any business. When choosing your business phone system, whether it is a traditional landline system or a modern technology-backed VoIP system- you should consider a few points before you make a decision.
Are you in a battle to decide whether a VoIP or landline system is better for your business? Then, keep reading further to know which method wins.
Both systems offer a unique set of benefits, and you should opt for one that fits your business requirements. The phone system you choose may make or break your customer or client communications. When picking between a landline and a VoIP system you need to consider several factors, including cost, reliability, and functionality.
Voice over Internet Protocol (VoIP) is a technology that allows you to make phone calls over the internet rather than via a standard analogue phone line that requires wires to connect.
A VoIP phone system converts sound into data packets and then transfers it to a VoIP provider.
The only disadvantage of the VoIP phone system is that it doesn’t guarantee to provide emergency call services. Also, businesses usually obliges to have a backup landline phone in case of an emergency.
A landline phone system is a traditional phone service that uses copper wires to connect the premises to a local or national telecommunications firm. It requires huge infrastructure and the setup cost is higher.
It uses electrical impulses on a wire to carry voice, and the voice service can only travel where the cables are laid.
There are a couple of things to consider between a VoIP and landline system-
|Feature||VoIP System||Landline System|
|Monthly Cost||Charges are very low as you’re charged for internet and not the call minutes||Cost is higher as compared to VoIP System|
|Setup Cost||N/A||High setup cost and infrastructure|
|Call Quality||Depends on your internet speed||Good quality|
|Hold Music||Available always||Varies and charges are extra|
|Modern and Advanced Features||Audio conferencing, video conferencing, call or video recording, visual voicemail||Call waiting ID|
|Virtual Receptionist||YES||Not Available|
|Call-Handling Features||Call-forwarding, call transfer, call-queues, voicemail, auto-attendant||Call forwarding, call waiting, call holding, call transfer|
|Texting/SMS Messaging||Available||Not Available|
|Nationwide calls||Always available||Varies and charged extra|
|Toll-free Number||Available||Extra charged|
|Phone Number Privacy||Included||Varies on which plan you opt for|
And the clear winner here is, VoIP System.
Due to VoIP technology’s scalability, cost-effectiveness, and other benefits, business communications rapidly transition from a traditional landline to VoIP phone systems. It is especially true in light of the changing workplace landscape as the workforce becomes more distributed and remote operations expand.
The most important characteristics your organization prefers should determine how to pick between VoIP and landline phone systems. VoIP is a more advanced technology developed in response to the demands of modern enterprises.
Therefore, VoIP phones are unquestionably the better option for most small to large businesses.
Want to know more about how a VoIP system can benefit your business growth? Give us a call now at 9111-9111-00 or 1800-123456-001 or drop an email at [email protected] to talk to our experts. Get a better understanding of how you can leverage the power of VoIP Systems and make most of it.