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Posts tagged with: IVR

Hosted IVR 0 comments

Know Why You Need A Virtual Receptionist [4 Situations]
Imagine a situation, when your very potential client is trying to connect with you and unfortunately you’re outside that time.

Then, your receptionist picked up the call and said words like

Sorry..

He is unavailable…

You can call after some time.

You need to..

What if instead of these lines you get to hear,

I’ll be glad to find out for you.

So and so seem to be busy in a meeting, but I’ll happy to arrange a return call for you as soon as the meeting is over.

If you want, I’d happy to arrange a salesperson to assist in your case. Will that work for you?

This simple change can improve your first impression in such a high extent that increasing sales for you will become an easier task. Read More

Hosted IVR 2 comments
Virtual Receptionist- Give Your Business A Big Voice

Are you missing your important business calls? Your leads are getting slipped by your hand? Don’t panic! Your virtual receptionist will help you in guiding your clients or get connected with you when you are busy in some other important work. Hiring a Virtual Receptionist or using an IVR technology will help you in saving your money, your resources and your time and I hope those are the real things needed to make a successful Business man.

Here are 5 reasons why we should go for a Virtual Receptionist. Read More

TollFree Number 6 comments
toll free number service providers in India

Do you want to give your customers an exceptional experience? Toll-free number solution can help you. Toll free number allows your customers to contact you without any charge. This number encourages people to call you and ask their queries. Your business must have a toll-free number services if you want to improve your customer service.

But you must ask one question: Which tollfree or cloud telephony service provider is good for you?

Not familiar with any company? Don’t panic!

In this article, you’ll find top 15 toll free number service providers in India (In no-order!). If you’re looking for a reliable toll free provider company, then this list make your choice easy!

Read More

Hosted IVR, TollFree Number, Voice Broadcasting 0 comments
cloud-based-services

Consistent marketing can give your company recognition. You can reach your audience with an effective marketing plan, and it is easy for your customers to find your company or services. Organizations must consider voice services in their marketing strategy.

Voice branding can make a more visible image for your business or company. For businesses, websites can help to get found online but a phone call converts a caller (Lead) into a customer (Sale). With voice services, customers can easily reach you & you can answer their queries. So you can improve customer satisfaction. With cloud-based voice branding, you can provide customer service from anywhere. Read More

Hosted IVR 0 comments

We have already given a brief overview of IVR, how this system works and what are the associated benefits- Read previous articles. You will also get the details about cloud telephony and different industries where this service will prove advantageous.

What is IVR?

Interactive Voice Response (IVR) refers to technology allowing interaction between human and computer via telephone. IVR system can read touch-tones & voice input using DTMF (Dual Tone Multi Frequency), and provides relevant information. It is a smart technology that can handle a large volume of inbound calls. Read More

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