Sarv Blog

One Destination for Web Marketing Solutions

© 2022 Sarv. All Rights Reserved.

Browsing posts in: Hosted IVR

Hosted IVR 0 comments

What is Interactive Voice Response (IVR)

IVR (Interactive Virtual Receptionist) refers to the interaction of human and computer telephonically. Every call center, big or small, requires a number of employees who could attend the callers.

IVR basically serves this business need of the call center. It acts as an auto attendant who redirects the callers by simply pressing a button.

Time has come when you have to give up traditional methods and need to adopt the latest technology. As a call center, the one major step you must take is to switch to IVR technology.

Switching to IVR can do wonder to your business. This is a way to beat the competition or at least you may not lack behind. It can save you precious time and money of course and you would never ever miss out any lead due to its 24X7 availability. This simply turns out to increase the productivity of the call centers. Read More

Hosted IVR 0 comments

Outbound IVR for small Business

Outbound IVR manages the multiple IVR campaigns together for the betterment of the in-house call centers for businesses. It proactively manages all your customers and can engage them with their required channels like automated voice calls, SMS and call redirection for the manual help. You can set up this well manageable customer call support for your business using advanced interactive voice response service feature OBD, it routes all your customer’s inquiry in their concerned departments.

Read More

Hosted IVR 2 comments

Interactive Voice Response

Are your customer support team giving their 100% to customer’s satisfaction?

Yes..!! Still missing the hot leads, due to not connecting with the customers on time.

Okay! Then what?

I guess, now you are thinking to add more team members to your customer support team. But you need a good budget for hiring more teammates.

May I help you in this situation?

Hire a virtual receptionist..!!! Read More

Hosted IVR 0 comments

Know Why You Need A Virtual Receptionist [4 Situations]
Imagine a situation, when your very potential client is trying to connect with you and unfortunately you’re outside that time.

Then, your receptionist picked up the call and said words like

Sorry..

He is unavailable…

You can call after some time.

You need to..

What if instead of these lines you get to hear,

I’ll be glad to find out for you.

So and so seem to be busy in a meeting, but I’ll happy to arrange a return call for you as soon as the meeting is over.

If you want, I’d happy to arrange a salesperson to assist in your case. Will that work for you?

This simple change can improve your first impression in such a high extent that increasing sales for you will become an easier task. Read More

Hosted IVR 2 comments
Virtual Receptionist- Give Your Business A Big Voice

Are you missing your important business calls? Your leads are getting slipped by your hand? Don’t panic! Your virtual receptionist will help you in guiding your clients or get connected with you when you are busy in some other important work. Hiring a Virtual Receptionist or using an IVR technology will help you in saving your money, your resources and your time and I hope those are the real things needed to make a successful Business man.

Here are 5 reasons why we should go for a Virtual Receptionist. Read More

Hosted IVR, TollFree Number, Voice Broadcasting 0 comments
cloud-based-services

Consistent marketing can give your company recognition. You can reach your audience with an effective marketing plan, and it is easy for your customers to find your company or services. Organizations must consider voice services in their marketing strategy.

Voice branding can make a more visible image for your business or company. For businesses, websites can help to get found online but a phone call converts a caller (Lead) into a customer (Sale). With voice services, customers can easily reach you & you can answer their queries. So you can improve customer satisfaction. With cloud-based voice branding, you can provide customer service from anywhere. Read More

Pages:‹12345›
Go To Top