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Cloud 0 comments

SaaS, Call Center, Business, SMEs

What exactly is a SaaS call center and how can it help your business? This blog will help you understand why SaaS has become so mainstream.

It seems like a model everywhere today. In many industries and sectors, companies around the world are moving to subscription cloud services. But why?

Sometimes it may seem that SaaS is all that everyone is talking about, regardless of whether you know what the term means. SaaS has replaced the traditional way businesses operate. In the process, it has also made business processes more efficient and cost-effective. But how can SaaS, especially a SaaS call center, help your business? Read More

Marketing 0 comments

Prospects, Sales, Marketing, Questions

No matter what you think of a prospect, not every prospect you chase needs to be a right fit for your product or service. Your priceless time and effort are not something that solely decides the worth of your prospects.

When a product or service is purchased, a need, a deadline, and money are not the only reason behind it. It can be the mix of all three or something else than these three.

Read More

TollFree Number 0 comments

Toll Free, Mental Health

Mental health, its importance and its role in shaping individuals have been discussed at length for the past few years. The debate on healthy work-life balance has reached a public debate and is now more emphasized than ever.

Several reports have highlighted how the pandemic affected the mental health of working professionals, with more and more people talking about it. With this in mind, and in response to the mental health problems caused by the pandemic, the Department of Disability Empowerment (DEPwD) launched a free mental health helpline last year. Read More

Cloud 0 comments

How can Cloud-Based Conference Call Services Help Your Sales Team

As most companies are still working remotely (due to the COVID-19 pandemic), the communication gap has widened. But the good thing is that you can fill the gap and improve the performance of your sales teams with cloud-based conference call services.

Cloud conferencing services allow you to communicate with your entire sales team, no matter where they are. During conference calls, you can discuss, brainstorm, and solve common sales problems to increase conferences. Read More

Marketing 0 comments

The Art of Open-Ended Questions in Sales

Asking the right questions at the right time and place is an art in Marketing. It can help you bring value to your prospects, customers, and yourself. You need sets of some good questions to keep the flow or to know more about your customers.

These high-value questions for sales have the power to create a better learning experience for either end of the deal. Usually, depending on the quality of the questions, these give value to both parties. Read More

Hosted IVR 0 comments

A Complete Guide of IVR Number

If you want your company to be successful, customer service always plays a critical role. An excellent customer experience can encourage retention and give your organization a competitive edge.

We all know the first impression is the last, so meeting customer expectations is a must.

Interactive voice response (IVR) can be the first thing your customer encounters. Then it is not surprising that companies are ready to improve the efficiency of IVR in another world. Read More

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