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Most contact centers operating today work with old technology and call center software that cannot keep up with customer and business communications. The cloud-based contact center is a modern alternative to on-site contact centers using the latest communication technology. It offers many benefits to companies that want to constantly meet and exceed their customers’ expectations. […]
Are you still hunting for any significant reasons to engage in your company with inbound marketing tactics? When it comes to revamping the business plan, everyone talks about inbound marketing. You also must have heard it. Right? Let’s face it and acquire the prominence of ‘Inbound Marketing tactics’.
There was a time when a buyer or a consumer used to contact the seller to purchase something. This moment is where a seller has to convert that potential buyer into a customer. But, as technology advanced, the gap between buyer and seller and the process of contact has widened up. Now between a consumer […]
While some may assume that SMS is dead, it is still very much alive in the digital marketing arena. Mobile connectivity is incomplete without a well-executed SMS strategy. It is still the easiest and most cost-effective tool for companies to communicate with customers in person. There is no doubt that social media, publications, and the […]
As a startup, the most important thing to know is whether you intend to stay or not. Any startup’s main goal is to grow and evolve, and for that, you definitely need an effective CRM solution. Beginners often consider customer relationship management (CRM) essential to the success of a medium to large business. But what […]
Many of us hoped that COVID-19 could be resolved in a few months, but it is clear that we are in the long run. In response, both large and small businesses are adjusting their retention strategies to take account of our new normality. Understanding customers and their needs in this situation are important for your […]
