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The most important part of any business is talking to your customers. You need to make sure they are happy with your services, listen to what they have to say, and offer customer support. With so many accessible tools and social media platforms, it’s never been easier to communicate directly with your customers. Ask them […]
Today, it is not enough to have a competitive product. Businesses need to extend this to their customer service. From the many choices, customers often choose vendors or service partners who offer a fast and enhanced customer experience. Indeed, providing a great customer experience is becoming a differentiating factor. Thanks to the technological development of […]
In the current world, multi-channel marketing is what drives leads for a business. Judging by the speed of the market, businesses are trying to reach their customers on the go. To do so, SMS service is the ultimate weapon for a marketing team. We know that SMS is a very old technique to engage with […]
It takes a while to get perfect for a sales-person or ask the right questions to get qualified leads. What if we tell you that we can help you with these questions. Before learning about these questions, let’s know a little about the lead generation process. This process will feed your business with higher-quality leads. […]
It may have ‘missed call’ in its name, but after this service, you are not going to miss a thing. As per Wikipedia, when a caller deliberately terminates a call, it is called a missed call. In missed call service, calls are usually terminated from the end of the recipient. This is done to receive […]
E-commerce automation was once reserved only for the big businesses that had huge budgets. However, the releases of powerful yet affordable and accessible e-commerce automation software have made it possible for everyone to enjoy it. According to research carried out in 2019, 75% of marketers use at least one type of e-commerce automation platform to […]
