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Hosted IVR 0 comments

Interactive voice response (IVR) offers a bridge passing information asked. Plays a crucial role in providing efficient customer service. The users can access the information from anywhere at anytime simply by following on-line instructions. If you implement it properly, it can increase customer satisfaction, ROI & offer new services.

IVR’s can provide information to callers in one of two ways:

Pre-recorded information

No headache, simply pre-record your voice for certain cases like, Examples are: procedural or “how to” information like Income tax filing procedures, bank account opening or credit card application procedures, etc.

Live information from database

These IVR’s get information from databases, convert to voice, and speaks back to the caller. Examples include Phone banking (where you call in, dial in your account number and can hear your account balance on phone), Courier package tracking (where you call in, dial the tracking number, and the system tells you whether the packet has been delivered or if it is in transit, etc.)

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TollFree Number 1 comment

Every business need to acquire toll free numbers in order to provide their customers with the convenience of contacting them free of cost. It allows the business to be considered as a national enterprise, and allows you to gain an advantage over your local competition. The best part about getting a toll free number is that most toll free service providers offer you with a vanity number. This this helps your customers to easily remember your number and contact you conveniently.

This is why it is imperative that you acquire the services of a reliable, trusted and reputable toll free service provider. So when it comes to getting toll free numbers, here are some points that will help you choose the best toll free number provider:

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Email Marketing 0 comments

Email or Electronic mail is very popular around the globe for both personal & corporate communication. It is very fast & messages are delivered within seconds around the world. It is very easy & more personal platform to communicate with customers or subscribers.

Email marketing is the most powerful, attractive & cost-effective channel to promote products, events, and business services. This is one of the oldest & popular online marketing tool available. Read More

Voice Broadcasting 0 comments

Voice broadcasting is a cost-effective & valuable marketing tool to deliver a voice message to thousands of your customers or prospects at a time. It can be used for a number of purposes like promotional messages, appointment reminders, product or service information, phone surveys, offers & discounts, and much more. To Learn More about Voice Broadcast, Read our previous articles.

Your marketing strategy must include voice broadcasting with other means of marketing & communication like Email marketing, SMS marketing or text message marketing, Cloud telephony, Social media marketing, etc. Read More

Domain Name 0 comments

Domain is your online name, which shows your presence over the Internet and defines who you are and what you serve. There are multiple categories available in Domain selection. Domain include website address, which is used to access any website. A complete domain name includes website prefix and domain suffix i.e. .com, .net, .in etc. There should be a standard format to make a web domain in which a to z letters and 0 to 9 numbers are included. For example in [email protected], Sarv.com is a domain.

Domain suffix represents the type of particular website. For example .com is for commercial purpose. Domain registration is very cheaper now a days and it’s a best and necessary way to make an online presence.

There should not be any restriction to access any domain regionally. If there is any, then one must know the reason and get the solution ASAP. Read More

TollFree Number 0 comments

A toll free number is very valuable marketing tool & it has numerous advantages for any business & customers. It allows your customers a free way to communicate with you. A tollfree number can expand your business opportunities. When your number is recognized & used, your business sales & ROI will be increased. It may be a valuable source of leads generation. This is a potential and priceless way for customers to reach you with high frequency. To learn more about tollfree, read our previous articles.

It’s great to have a toll free number for your business but make sure you use & promote it in right way. In this article, we’ll talk about how to promote a toll free number & it will help get more opportunities. Read More

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