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how to get loyal customers through sms

Today, Businesses are using smart ways to retain customers & build a relationship with them. Mobile advertising is one of those smart ways because mobile is the most used communication channel. It’s one of the most effective tools marketers can use to grow an active customer base and drive sales.

SMS marketing or text message marketing is the fastest-growing channel in mobile advertising, which is used to send text-message advertisements to customers. It can be a powerful tool for driving sales, retain new customers, and deepening relationships with a potential customer. Read More

This article will mostly focus on how you may think of some ways to impress your customers or in other words earn their loyalty. It is very necessary for the small business to bind their customers by making a strong impact on them, so to let the customers renew the services and stick to your business. Read More

Interactive voice response (IVR) offers a bridge passing information asked. Plays a crucial role in providing efficient customer service. The users can access the information from anywhere at anytime simply by following on-line instructions. If you implement it properly, it can increase customer satisfaction, ROI & offer new services.

IVR’s can provide information to callers in one of two ways:

Pre-recorded information

No headache, simply pre-record your voice for certain cases like, Examples are: procedural or “how to” information like Income tax filing procedures, bank account opening or credit card application procedures, etc.

Live information from database

These IVR’s get information from databases, convert to voice, and speaks back to the caller. Examples include Phone banking (where you call in, dial in your account number and can hear your account balance on phone), Courier package tracking (where you call in, dial the tracking number, and the system tells you whether the packet has been delivered or if it is in transit, etc.)

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Every business need to acquire toll free numbers in order to provide their customers with the convenience of contacting them free of cost. It allows the business to be considered as a national enterprise, and allows you to gain an advantage over your local competition. The best part about getting a toll free number is that most toll free service providers offer you with a vanity number. This this helps your customers to easily remember your number and contact you conveniently.

This is why it is imperative that you acquire the services of a reliable, trusted and reputable toll free service provider. So when it comes to getting toll free numbers, here are some points that will help you choose the best toll free number provider:

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Email or Electronic mail is very popular around the globe for both personal & corporate communication. It is very fast & messages are delivered within seconds around the world. It is very easy & more personal platform to communicate with customers or subscribers.

Email marketing is the most powerful, attractive & cost-effective channel to promote products, events, and business services. This is one of the oldest & popular online marketing tool available. Read More

Voice broadcasting is a cost-effective & valuable marketing tool to deliver a voice message to thousands of your customers or prospects at a time. It can be used for a number of purposes like promotional messages, appointment reminders, product or service information, phone surveys, offers & discounts, and much more. To Learn More about Voice Broadcast, Read our previous articles.

Your marketing strategy must include voice broadcasting with other means of marketing & communication like Email marketing, SMS marketing or text message marketing, Cloud telephony, Social media marketing, etc. Read More

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