Make Most of Your Non-Profit Organizations’ Campaigns with Voice Broadcasting

Mar 28, 2022 Posted by Sarv Technology News 0 comments

Spoken messages are more powerful ways to connect with your supporters, customers, and employees. They enable you to successfully connect with emotions and tone. Despite this, they are underutilized resources. A phone call may not only successfully express your message, but it can also feed and deepen your relationships in ways that a written text or e-mail cannot.

However, how do you do it on a large scale? Voice campaigns allow you to efficiently reach out to individuals, increasing engagement while keeping expenses low. Read More

Little-known mistakes to ignore when running a bulk SMS campaign

Mar 25, 2022 Posted by Sarv SMS Marketing 0 comments

Every company has one end goal – to make a profit. The only way to succeed in such competitive and saturated markets is to focus on innovative marketing strategies and ignore mistakes. SMS marketing is one such strategy that can help you increase your revenue.

As the number of smartphone users grows to more than 90% of the population, businesses need to be on mobile-friendly platforms where their customers are. Read More

Your Business Needs an In-Depth Understanding of Virtual Phone System

Mar 23, 2022 Posted by Sarv Hosted IVR, Technology News 0 comments

“Get closer than ever to your customers. So close that you tell them what they need well before they realize in themselves,” Steve Jobs

It is a handful of messages for all sizes of businesses to understand the customers and their needs. A successful business holds a sense of consumer needs and tastes amid the volatile market. To make your brand stand out and reach out to relevant customers, you need to get close to your customers. Read More

Tools And Best Practices for Successful Call Center Management

Mar 21, 2022 Posted by Sarv Cloud, Marketing 0 comments

When the complete customer support team is working together and utilizing the correct call center tools and best practices, the organization’s success is imminent.

Call center managers’ jobs go beyond hiring and managing a team. It’s also about looking for ways to innovate and improve processes and operations for lasting success and sustainability. Read More

Self-Service: The Intelligent Customer Support Technology

Mar 16, 2022 Posted by Sarv Technology News 0 comments

Everyone talks about technological evolution and how it is changing customer experiences. The latest adaptation of intelligent self-service has made consumers realize the importance of ‘doing things on their own.‘ Banks initially introduced the concept of self-service and experienced a widespread protest. Eventually, with time, people found self-service more convenient and efficient – companies without it has to suffer the consequences.

Nowadays, people avoid small talks and understand why to bother customer agents for tiny pieces of information. Currently, the majority of the companies are offering self-service, chatbots, and repositories to customers as they are practicing it widely. Read More

The ultimate guide to automated outbound call center services

Mar 14, 2022 Posted by Sarv Online Marketing 0 comments

For many organizations, contact centers act as their ultimate contact points. Today, customers can use different ways to communicate with brands for a variety of reasons. But even today, many customers use the phone to solve business problems. However, handling customer inquiries over the phone involves other problems and costs. Fortunately, automated outbound call center software and automated outbound call services help reduce the effort required to set up and manage telephone support. This raises the question of what an outbound call center is and how it benefits businesses and customers. Here is a comprehensive overview of outgoing call centers. Read More

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